The Company
TADA (usetada.com) help businesses to improve sustainability by retaining their customer better. It is an end-to-end customer retention platform that brings together customer data and behavior from online and offline channels to launch and manage a revenue-centric retention program. Established in 2012, present in several countries in Southeast Asia. Our mission is to build a truly global product that helps businesses to double their profit per customer. TADA has successfully been trusted by and integrated with 400+ Global Companies across fast-growing industries.
The Role: Data Analyst
• Gather information on key business components pertaining to technology and processes that impact business performance (e.g. sales) and data fragmentation.
• Create analysis and data models proactively, using available data to identify meaningful relationships, patterns, anomalies, and trends.
• Develop and automate reports, iteratively build, and prototype dashboards that can communicate the right KPIs to business and provide insights at scale.
• Support Data Management team by performing data profiling, supporting data mapping specifications, data analysis, data quality check, and data reconciliation;
• Cross-team collaboration with team members and business stakeholders to understand their business problems and answer those problems with data.
• Communicate complex ideas based on data analysis in a clear and concise manner.
• Perform user acceptance testing (UAT) and create test scripts for both automated and manual testings;
The Candidate
• Excellent data analysis skills, with the ability to pull from many different data sources and provide insights on that data.
• Minimum 2+ years of analytics experience working with a data analyst.
• Minimum 2+ years of experience with BI tools like Tableau, Data Studio, Power BI, etc.
• Minimum 2+ years of experience in SQL, Python, R, and/or big data framework is preferred.
• Ability to analyze data and build models
• Excellent storytelling skills to share insights with stakeholders.
• Excellent problem-solving and visual thinking skills.
• Strong collaboration skills.
Other relevant knowledge:
• Business information systems
• Computer science
• Economics
• Information management
• Mathematics
• Statistics.
What we offer
• A high degree of autonomy and freedom of creativity in a welcoming environment
• Sabbatical program of 15 days blocked leaves every 3 years of your tenure with us to recharge as we know that working long term in a company might be taxing.
• We aim to create an entrepreneur out of our team, where we are committed to supporting learning and development aspirations within and outside of our organization
• A unique environment of a mission-driven digital company present since 2012, always with a start-up mindset - just a bit wiser
Our Values
• Think and Act Like an Owner
• Deliver Beyond Expectation
• Be Helpful
• Embrace and Drive Change
• Pursue Learning and Growth
• Be Open, Honest, and Constructive
If you are up for the challenge, we hope you will join the team and take part in our journey to be the Most Impactful CRP in the region.
TADA
