Customer Success Manager
Experience Required
1+ years
Remote Work
Not Allowed
Stock Options
No
Vacancies
1 available
Experience Required
1+ years
Remote Work
Not Allowed
Stock Options
No
Vacancies
1 available
We’re building AI Powered Shopify for service businesses. We help service pros (e.g., contractors, landscapers, painters) acquire direct business, fast. Using AI, our digital storefront products are up and running in minutes to help pros get discovered, trusted, and booked repeatedly.
Topline Pro is co-founded by Nick Ornitz (CEO) and Shannon Kay (CPO) with an excellent team of 12+ rockstars and quickly growing.
We're YC-backed and seed-funded with $5M raised, and we’ve experienced rapid growth in 2022 and the start of 2023. We're looking for a Customer Success Manager who will play a pivotal role in our growth over the coming year and be a direct link to interfacing with our customers each day to help shape the future of our product.
We care deeply about a culture that is inclusive and equitable for people of all backgrounds and experiences. We particularly encourage people from communities that tend to be underrepresented to apply, including but not limited to women, people of color, and people who identify as LGBTQ+.
We believe “great candidates” do not come about through simply a checkmark next to past experiences. We believe in hiring people, not just skills. Even if you do not check every box but find excitement at the prospect of working with us in this capacity, please apply.
We have offices in New York and Boston. Strong preference for this role is in-person five days / wk in New York office (located in Williamsburg).
You can view our website at toplinepro.com.
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