You're an engineer who likes to talk to people. You'll be helping our biggest, most important customers.
You'll be responsible for keeping them happy: helping them get onboarded, answering their questions. You might even be pairing with them to add Replicate to their app, fixing a bug that's blocking them. Whatever it takes.
This would be an excellent role for somebody looking to be a founder. You'll be talking to customers all day long, working with our experienced product team, and meeting founders of generative AI startups. Lots of our users are going to be huge generative AI companies, and you get to meet them from day one.
We're looking for the right person, not just someone who checks boxes, so you don't need to satisfy all of these things. But, you might have some of these qualities:
- Outstanding communication skills. You'll be the face of the company.
- Strong engineering skills. You don't need decades of experience, but you do need to confidently debug a customer's problem.
- Experience working with users. Though, you don't need to have held this kind of role before. Instead, maybe you've started a company, got some indie hacker projects, or done freelance work. Something that means you've interacted with users and their problems.
- Scrappy, creative energy. You need to do whatever it takes to make something work for customers, as quickly as possible.