COO (Chief Operating Officer)
Date Posted
25 Jun, 2022
Work Location
Salary Offered
Not Specified
Job Type
Who We Are
We're Awari – a team of passionate problem-solvers, working hard to build a career development platform where the best talent in Latam comes to advance their careers. Over the past four years we've grown to thousands of members, and have been growing revenues by over 600% YoY since launch. We're backed by top-tier investors such as YCombinator and the founders of Viva Real (Brian Requarth), Guia Bolso (Thiago Alvarez) and Product Hunt (Ryan Hoover).
About The Role And The Team
In this role you are going to be one of the key players in our operation. We have a talented and growing team already in place that you will be scaling rapidly. The team needs a proven leader, hungry to scale our operation. The COO, reporting to the CEO, will drive the the company's strategy and oversee all operations functions - including Human Resources, Finances, Customer Experience and Learning Operations. The COO will build foundational processes and set the company up for scale, continually making sure we optimize to provide the best experience for customers. This is a high-profile role and key member of Awari's leadership team.
You will be doing:
- Owning operations at Awari – establishing best practices for the company, steering us as we scale the team 3x over the next year, pushing the team’s growth and competencies, and unlocking the maximum value to improve our end-to-end delivery.
- Leading human resources projects and implementing and refining company policies and procedures.
- Embodying and building upon the Awari culture, acting as a role model for the organization, and offering inspirational leadership.
- Leading and evolving the operations and hiring strategy, implementing an operational vision for the organization.
- Building ‘best in class’ teams by defining the organization’s hiring strategy and working closely with the founding team to attract the best talent from around the world.
- Creating structured performance reviews to support ongoing professional development within different divisions.
- Receiving support designed to help you grow as an impactful operations leader and a healthy human being.
Job Requirements
- Tenure in leading and growing global high caliber engineering and operational teams in product-centric orgs – we are looking for someone who’s previously gone through rapid scaling in startups and will bring energy and enthusiasm into doing it all again here.
- Expertise in scaling hyper-growth startups from early-stage up to enterprise-level, with tried and tested solutions to combat the associated challenges.
- Passion for building a great culture and motivating key hires to perform at their best; we want all of the Awari team to always be learning, growing, and moving forward in their careers.
- Previous experience working with peers to structure product and engineering orgs at scale.
- Leadership and communication skills – you can understand your audience and deliver simple but clear messages to all groups, and ideally speak publicly on the achievements of Awari and the benefits of our product.
- Have strong organizational and time management skills, with the ability to prioritize across different tasks and meet deadlines as per business objectives.
- The initiative, the ability to think fast, and the ease in communication needed to quickly build rapport, respect, and trust from the wider group when you join.
- Ambition, drive, and energy – we’re passionate about building the next paradigm within education and want you to be too.
- Good communication skills in both written and spoken Portuguese and English.
Benefits
- 100% remote working – work from anywhere you like, however you like
- 30 days of annual leave + 8 public holidays
- Benefits card with budget for Netflix, Spotify and others
- Free Awari membership to enroll in courses and get mentorship from experts
- Access to company offsites and team retreats
- Competitive stock options package
We will be closing the role as soon as we find the right candidate. If you feel we can be a great fit for each other, apply to our role and we’ll be more than happy to review your profile.