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Content Moderation Agent

Accenture LogoAccenture


Date Posted

04 Oct, 2021

Salary Offered

$4200 — $5000 monthly

Job Type

Full Time

Experience Required

No experience required

Remote Work

Not Allowed

Stock Options

No

Vacancies

1 available


ACCENTURE's Flexible Workforce solves clients’ toughest challenges by providing cross-industry expertise, unmatched innovation, World-class tech, and talent. We help bring it all together to deliver tangible business outcomes for our clients with contractors and our extended workforce opportunities. Accenture is consistently recognized on FORTUNE’s 100 Best Companies to Work For and Diversity Inc’s Top 50 Companies for Diversity lists. And that's just the beginning. Now is the perfect time for you to consider opportunities through our Flexible Workforce.

What's In It For You
• Collaborate with a diverse network of people
• Actively deliver innovative solutions for Accenture's clients
• Apply your skills and experience to help drive business transformation
• Work locally or remotely, significantly reducing or eliminating the demands to travel

Project Description

Content Moderation Agents provide a quality assurance process for our client to ensure the safety of the platform for all audiences/end users. Daily responsibilities include reviewing graphic imagery/video content for policy violations against pre-set policies. The team offers Wellness Support with Wellness Coordinators who are facilitating daily scheduled activities.

Responsibilities
• Serve as an advocate for the user community
• Process and review accounts that have been flagged for review of potentially sensitive content to ensure there are no violations of policies
• Consistently meet daily and weekly targets
• Be comfortable with handling sensitive content that might include violence, sex and nudity of minors/adults
• Respond to user inquiries with high quality, speed, empathy, and accuracy

Basic qualifications for this role are:
• High School Diploma, GED, or equivalent
• 6 months of experience in a professional or military setting
• 6 months of experience with software for office productivity
• Ability to work holidays and weekends, including rotating shifts

Bonus Points If You Have
• 1 year of experience in a professional or military setting
• Active social media presence
• Strong problem-solving and troubleshooting skills
• Experience with confidential information collection and management
• Passion for ensuring a world-class user support experience
• Quick learner and adaptable to learn new processes, concepts, and skills
• Keywords: social media, content review, content moderation, administrative, office, customer service, video, media, software, customer service, customer assistant, marketing, smartphone, apps, content

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture.

Equal Employment Opportunity Statement

Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our servicemen and women.

For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.

Other Employment Statements

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

About Accenture

Accenture Logo

Management consulting and Professional Services

Company Size: Not Specified
Year Founded: Not Specified
Country: United States

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