Consumer Services Executive

7-Eleven Logo7-Eleven

Date Posted

05 Oct, 2021

Work Location

East, Singapore

Salary Offered

S$2500 — S$3500 monthly

Job Type

Full Time

Experience Required

3+ years

Remote Work


Stock Options



1 available

Job Description

About Us
A leading global chain of one-stop convenience stores, 7-Eleven offers innovative, convenient products and services to customers all day, every day in Hong Kong, Macau, Singapore, and Guangdong Province in mainland China. From ready-to-eat snacks and meals and imported snacks to utility bill payments, top-up services, local and outbound sim cards, parcel pick-up and return, e-Payments, and e-Wallet services. 7-Eleven’s product and services range ensure that customer service is always at the heart of every one of its branches.

The Role
Consumer Services Team works to improve the company’s market position in this segment and achieve revenue growth in a sustainable way.
This position will partner closely with our Consumer Services Manager to identify long-term company strategic objectives, builds key partner relationships, identifies business opportunities, negotiates and closes business deals, and maintains extensive knowledge of current market conditions and trends.

Main Duties and Responsibilities
· Identify new business opportunities - including new markets, growth areas, trends, customers, products, and services.
· Seek out the appropriate contact in an organization
· Generate leads and cold calls to a potential partner(s)
· Meet with a partner(s) face to face or over the phone
· Think strategically - seeing the bigger picture and setting aims and objectives to develop and improve in this segment
· Work strategically - carrying out necessary planning in order to implement operational changes
· Have a good understanding of the businesses products or services and be able to advise others about them
· Ensure staff are on board throughout the company and understand fully how to execute at the store level
· Train members of your team, arranging external training where appropriate
· Discuss promotional strategy and activities with the marketing department
· Liaise with the finance, IT, and legal departments as appropriate
· Seek ways of improving the way we operate
· Keep abreast of trends and changes in the business world.

About You
· Structured and analytical
· Numeric and possess a commercial sense
· Good communications skills (written and spoken)
· Positive working attitude and solutions-driven
· Able to work well with all departments internally and externally
· Possess Tertiary Education preferably in Business related
· With at least 3 years of working experience

· Team Member Discount
· Subsidized Medical and Dental Benefits
· Training Opportunities
· Career Advancement

Working Location
21, Tampines North Drive 2, #03-01, Singapore 528765
Additional Information
Career Level
Junior Executive
Diploma, Advanced/Higher/Graduate Diploma

Job Specializations
Sales/Marketing, Marketing/Business Dev, Retail Sales

About 7-Eleven

7-Eleven Logo

Known and loved around the world, and our iconic products are a big part of the American culture.

Company Size: Not Specified
Year Founded: Not Specified
Country: Singapore
Company Status: Offering Services

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