Job Overview
As part of the SaaS/IaaS App research and signature team (App connector team), you will have an opportunity to work on world-class CASB solutions that protect thousands of SaaS applications. The signature team develops the app intelligent signatures named App Connectors that are loaded in the Netskope App Context Engine to inspect SaaS/IaaS apps and web traffic for identifying activities and object extraction to support features like DLP, Threat scan, Encryption & quarantine. Netskope is looking for innovative, passionate, and self-motivated engineers like you who are willing to make an impact with their technical expertise.
Job Responsibilities
- Understand the use cases and workflows of various enterprise SaaS/IaaS services/solutions. Perform Deep Packet Analysis of the SaaS/IaaS app traffic and develop app signatures (app connectors) as per the specification of Netskope App Context Engine.
- Involve in the complete development life cycle starting with research on various requirements, understand/define functional specs, convert them into solid signatures with high efficacy/quality & measure the efficacy based on production data.
- Develop necessary tools, preferably in Python/Go, to assist with research, development & maintenance of app connectors.
- Identify gaps in existing solutions/processes and bring in innovative ideas that help evolve the solution over time.
- Develop unit/integration tests to achieve 100% code coverage
- Work closely with the technical support team to handle customer escalations. Analyze the product gaps that resulted in customer issues and improve the signature resiliency and test strategy.
- E2E ownership for a set of SaaS/IaaS apps from research, signature development, testing, monitoring & maintenance.
- - Work closely with the Product Management, Testing team, and other stakeholders in various phases of signature development to ensure high-quality delivery as per requirements.
Preferred Qualification
- B.E /B.Tech /M.Tech degree from a recognized and accredited university/college
- Minimum 5 + years of work experience.
*****Preferred Technical Skills*
- An in-depth understanding of HTTP/s protocol & web content is a must.
- Familiarity with web data formats like JSON, MIME, XML, HTML
- Hands-on experience with L7 traffic analyzer tools like Fiddler is good to have.
- Good understanding of TCP/IP, SSL/TLS, and Deep packet inspection.
- Hands-on experience with traffic analysis tools like Wireshark or Fiddler is a must.
- Basic Programming experience in Python or any other language.
- Experience with web automation tools like Selenium is desired.
- Excellent analytical, debugging & problem-solving skills
- A good understanding of security products like SWG, Web proxies, or cloud security solutions is a big plus.
Additional Skills
- Experience with IPS/IDP signature development is a big plus.
- Strong verbal and written communication skills
- Experience with AWS, Azure, or GCP is a plus.
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