Business Development & Revenue Operations Associate

About Us:

Forage is a mission-driven payments company helping merchants accept EBT/SNAP payments online and enabling 42 million Americans to spend their food benefits on the internet. 1 in 8 Americans rely on SNAP assistance, and less than 0.05% of grocers currently accept EBT online. 

In August of 2022 Forage received Series A funding of $22 million. We are a remote first company with hybrid options in New York and San Francisco hiring across North America. 

We look forward to strategic growth in 2023 and beyond, come Forage with us!

What we are looking for:

Forage is looking for a Business Development & Revenue Operations Associate to build out the top-of-funnel business development channel, own and improve the inbound channel, and build out the foundations for the Revenue Operations function.

This is a business critical role to Forage as it scales its revenue function and builds its portfolio of merchants and partners. To be successful, this person will need to be highly motivated, highly adaptable, incredibly persistent, and a quick learner, with the desire to jump into entirely new concepts and become an expert quickly. They will need to be a team-first, culture builder who can both think strategically and execute efficiently and effectively.

It will work closely with BD Leadership, and regularly engage with cross-functional stakeholders. 

Qualifications:

• 1-2 years of professional experience within Business Development, CPG, Retail, Private Wealth Management, Big Tech, Banking or Consulting  

• Bachelor's degree or equivalent

• Comfort working independently in ambiguous environments

• Comfort with outbound calls and emails (and resilience when sometimes hearing “no”)

• Interest in ecommerce, payments and SNAP / CashEBT

• Experience with Salesforce, Hubspot, Asana and other Revenue Development tools, or the desire to dive in and learn quickly

• Attention to detail, with a particular focus on excellent communication, organization, and documentation skills

• Excitement about working in a fast-paced and dynamic early-stage startup environment (both its many rewards and its challenges)

• Positive attitude with the desire to solve tough challenges and build culture

Key Responsibilities:

• Build out Forage’s top-of-funnel business development pipeline for grocery retailers and platforms by identifying, qualifying, and engaging with prospects

• Conduct outbound email and cold calling campaigns to targeted prospects

• Collaborate directly with BD Leadership to build strategy, experiment, and iterate, with the goal of driving high-converting leads

• Collaborate with BD Leadership to measure, analyze, and report on performance of all outbound campaigns to key cross-functional stakeholders

• Collaborate closely with Merchant Operations Team and other cross-functional stakeholders to ensure operational excellence in all aspects of merchant and partner funnel, from engagement, to contract execution, to launch, to post-launch

• Build out and maintain CRM and other Rev Ops capabilities, including evaluation of tools

• Own the entire inbound lead channel and build out efficient process for qualification

• Work against tight deadlines and quick turnarounds, and be able to juggle multiple projects and priorities

• Collaborate closely with Marketing Team to create and optimize clear communication of value propositions

• Collaborate closely with BD Leadership to build out deal proposals and projections

Our Offer:

As of 2/24/2023, if we hire you in San Francisco, your base salary would fall within the bands below. Please keep in mind that the equity portion of your offer is not included in these numbers and represents a significant part of your total compensation.

• Base Compensation:

• Meaningful work that makes a positive impact on our society.

• Competitive compensation: salary, equity, and benefits.

• A remote-first work environment with opportunity for onsite meetings.

• A fun and caring environment that prioritizes transparency, growth, and ownership.

• A talented, diverse, high-achieving, and humble team with diverse backgrounds and viewpoints.