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Brand Resolution Officer

Evermos LogoEvermos


Date Posted

02 Feb, 2022

Salary Offered

S$800 — S$1000 monthly

Job Type

Full Time

Experience Required

No experience required

Remote Work

No

Stock Options

No

Vacancies

5 available


Job Descriptions

• Handling complaints, providing suggestions, and follow-up cases to the other department.

• Investigating and responding to vendor/brand complaints under the direction of Brand Resolution Team Leader.

• Negotiating the best resolution.

• Assisting BRC Leader in reporting for vendor/brand feedback and complaints.

• Calling the brand/vendor to make sure their issues are solved within the SLA.

Job Requirements

• Experienced in investigating and responding to customer complaints.

• Experienced in working within a customer complaints process.

• Has an ability to analyze complaints and customer feedback, issues, and evidence.

• Has an ability to communicate effectively.

• Strong communication skills, written and verbal.

About Evermos

Evermos Logo

Social commerce that empowers and unleashes individuals and local brands

Company Size: Not Specified
Year Founded: Not Specified
Country: Indonesia
Company Status: Offering Services

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