What you’ll do
You’ll help run Business Operations for www.fairsquaremedicare.com, the fastest growing and highest NPS health navigator for seniors. In this role, you'll be responsible for:
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Owning direct strategy pieces and the key metrics that feed them. An example of a “strategy piece” you could own would be our employee performance assessment methodology.
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Tackling a variety of problem solving challenges across core business functions, from problem identification to solution implementation. These challenges could be anything from persistent payroll issues to unreliable revenue forecasts. Solutions may involve implementing a new HR/payroll system in the former case, and a new forecast model in the latter.
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Acting as a culture carrier. We're a team of growth minded, first principles thinkers building healthcare solutions for our parents. We love working together and want you to feel the same!
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Collaborating with Engineering, Growth, Partnerships, Product, Sales, Ops, and more
Who you are
You use data to solve problems and love executing at every level. Or, you are known as an all-star generalist with an ownership mentality.
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Proficient in SQL and highly analytical. You love digging into data to uncover insights and can clearly communicate them to stakeholders. Bonus points for experience with Python or R.
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Excellent written and verbal communication. You’re no stranger to drafting emails or Slack messages to announce a new process or feature. You’re comfortable explaining a problem and proposing a solution in a group setting.
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Strong attention to detail. You gut check all of your work and find errors or issues with an analysis before others do.
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Experience in growth/ops at fast-pace startups or at a top management consulting firm is a plus. You should be very comfortable working in ambiguity and confident at managing several projects simultaneously.
Our Culture
Treat our users like family
We are building for our own parents.
Be kind
We believe that your character as a person is shown by how you treat others. Especially when everything isn't hunky dory.
"The megalomaniac pleasure of creation produces a type of elation which cannot be compared with that experienced by other mortals."
You deeply love being on the ground floor and building a company.
Think clearly so that we can disagree productively.
Your mind is a function that returns a point of view given a set of data and assumptions. Understand this function's body and explain it to the team so that they can review it and help you make sure it works.
Fair Square
