Robotire is seeking a talented and motivated Applications Engineer to join our team. As an Applications Engineer, you will play a crucial role in supporting our customers and ensuring the successful integration and implementation of our automated tire-changing solutions. You will work closely with our sales and engineering teams to provide technical expertise, develop customized solutions, and offer exceptional customer support.
Responsibilities:
- Collaborate with the sales team to understand customer requirements and provide technical guidance and solutions.
- Conduct detailed technical assessments and feasibility studies to evaluate the suitability of Robotire's automated tire-changing solutions for customer applications.
- Develop and present product demonstrations and presentations to customers, showcasing the capabilities and benefits of our solutions.
- Assist in the customization and configuration of our systems to meet specific customer needs, ensuring seamless integration with existing equipment and processes.
- Provide comprehensive technical support to customers during the installation, commissioning, and ongoing operation of our automated tire-changing solutions.
- Collaborate with the engineering team to troubleshoot and resolve complex technical issues, leveraging your expertise in robotics, automation, and mechanical systems.
- Gather customer feedback and insights, communicating them effectively to internal teams for continuous product improvement and innovation.
- Assist in the development and delivery of training programs for customers, ensuring they are equipped with the necessary knowledge to operate and maintain our solutions effectively.
- Stay up-to-date with industry trends, emerging technologies, and competitive landscape to provide informed recommendations and insights to customers.
- Contribute to the development of technical documentation, application notes, and best practice guidelines.
Requirements:
- Bachelor's degree in Mechanical Engineering, Electrical Engineering, Robotics, or a related field.
- Proven experience as an Applications Engineer or in a similar customer-facing technical role, preferably in the field of automation, robotics, or industrial equipment.
- Strong technical aptitude and understanding of robotics, automation, and mechanical systems.
- Excellent problem-solving skills and the ability to troubleshoot complex technical issues.
- Strong communication and interpersonal skills to effectively interact with customers and internal teams.
- Ability to manage multiple projects simultaneously and prioritize tasks in a fast-paced environment.
- Willingness to travel occasionally to customer sites for installations, training, and technical support.
- Self-motivated, proactive, and capable of working independently with minimal supervision.
- Familiarity with automotive or tire industry processes and equipment is a plus.
Joining Robotire as an Applications Engineer offers an exciting opportunity to contribute to the success of cutting-edge automated tire-changing solutions. You will work closely with customers, providing technical expertise, customization, and support to ensure their satisfaction. If you are passionate about robotics, automation, and delivering exceptional customer experiences, we encourage you to apply.
RoboTire
