🤝🏼 People Operations & Talent Lead

Replo helps businesses sell on the internet. We do this by enabling e-commerce companies to launch high-performance marketing funnels.

We’re looking to bring on a People Operations & Talent Lead to establish Replo’s People and Recruiting functions. As our team continues to grow and we accelerate towards our ambitious goals, bringing top talent onto our team is key, as well as establishing and maintaining a world-class People Operations function for existing talent. Please note that this role is hybrid in our SF (Union Square area) office.

👋 About Us

Replo was founded in the summer of 2021. We launched in 2022 and grew to over 1000+ paying customers in just 6 months with no sales team. We’ve raised over $4.2M from Figma, YCombinator, Infinity Ventures, General Catalyst, MAGIC Fund, Base Case Capital, as well as the founders of NextJS/Vercel.

Traction

We have Series A++ metrics with over 1000+ new customers onboarded in less than 6 months. We have over 2+ years of runway and our metrics continue to improve every month.

Founding Team

Yuxin Zhu grew up in New York City and graduated from UC Berkeley (CS ‘15) and prior to Replo ran engineering, product, and design teams at Uber. In his spare time, he likes to listen to audiobooks, play board games, and snowboarding in Hokkaido. You’ll find him at his favorite restaurant in Tokyo, Menya Itto.

Noah Gilmore grew up in Chicago and also went to Berkeley (EECS ‘15, same dorm as Yuxin!) and prior to Replo was Principal Engineer at Plangrid, another YC company which was acquired by Autodesk in 2019. In his spare time, he likes working on his blog and assortment of iOS apps (you can learn more here! https://noahgilmore.com/).

Reporting To

Autumn Chuang grew up in Northern Virginia and graduated from Dartmouth in 2016 where she studied Engineering and Bassoon Performance. Prior to Replo, she was the 2nd non-technical hire and Chief of Staff at Fuel Labs, a unicorn blockchain infrastructure startup, and a semiconductor and telco consultant before that. She just moved to San Francisco after living in New York City and Lisbon and is trying to build out her restaurant list - please send recs!

Your responsibilities:

• Develop, implement, and execute of recruitment strategies
  • Project manage all end-to-end recruiting streams, from candidate sourcing to hire onboarding
    • Working directly with hiring managers to identify and forecast talent needs
    • Managing and maintaining external job postings
    • Owning CV review process and conducting initial screens with role-specific questions
    • Managing talent pipeline, including outbound candidate sourcing and evaluating inbound candidate applications
    • Managing interview workflow, including ensuring candidate feedback is recorded and internal stakeholders are aligned, all in a timely manner
    • Handling salary negotiation and extending offers
    • All legal, operational, and cultural onboarding logistics
  • Foster a warm, positive candidate experience throughout the process, regardless of outcome
  • Represent the Replo brand and values to all candidates
  • Ensure compliance with all laws and regulations through the recruitment process
  • Analyze and report on recruitment metrics and suggest improvements when applicable
• Establish and own People Operations at Replo
  • Develop, implement, and execute People strategies that align with and support Replo’s strategic and business goals
  • Foster a positive, inclusive, and collaborative company culture that attracts, retains, and develops top talent
  • Implement and manage programs and initiatives that build culture at Replo, eg. regular team off-sites
  • Serve as a trusted advisor to employees and management on all people-related issues
  • Champion DEI initiatives, ensuring they are integrated into all aspects of people operations and company culture
  • Ensure compliance with all relevant employment and contractor laws, including tax regulations
  • Identify training needs and develop training programs to ensure employees have the necessary skills and knowledge
  • Design and review compensation structures and benefits programs to ensure they are competitive, equitable, and aligned with the company's budget and strategic goals
  • Manage payroll
  • Manage risks related to human resources, including conflict resolution, disciplinary actions, and terminations
  • Communicate effectively with all levels of the organization, providing updates on people operations initiatives, changes, and outcomes
• Have FUN working with us!!! All of us here at Replo work hard, but we enjoy what we do and the team that we do it with! 😇🤪

Looking for someone who has:

• 5+ years of relevant experience in recruiting, talent sourcing, and/or people operations
• Previous experience working closely with engineers or with an engineering-heavy organization
• Expertise in recruiting across different functions and different levels
• Proven track record as a culture champion in teams and organizations
• High EQ and ability to connect meaningfully with a wide variety of personalities and backgrounds
• Strong collaboration skills and impeccable written and verbal communication ability
• Meticulous attention to detail and strong drive to execute
• Self-starter attitude and ability/resourcefulness to “figure it out” when the answer isn’t readily available

Bonus points if you:

• Previously worked at a startup
• Have experience establishing a function from the ground up or being a sole recruiter/People person
• Were an engineer, studied engineering, or have a technical background

Compensation

• Note on H1B Visas: At this time, Replo is unfortunately unable to support employees on H1B visas.
• We’re flexible on compensation for the right candidate, but we also believe in communicating this clearly up-front for potential applicants. We’re targeting — 100-130k base with an equity component
• We offer competitive healthcare, dental, vision, 401K benefits as well 😄

Interview process

Our interview philosophy is maximizing transparency and minimizing time wasted. Interviewing at a startup is a two-way street and it’d be a waste of everyone’s time if you joined and you realized it was a totally different job than you signed up for. Here’s our interview process for this role:

1. Introductory Call (20-30 minutes) This is a call with Autumn. We don’t have recruiters (obviously), so you’ll have a direct conversation with Autumn to mutually assess fit. We’ll introduce ourselves, then talk about your background, what you’re looking for, expected cash/equity compensation, and leave time for questions.

2. Take-home (2 hour suggested time) We will have a short take-home assignment that relates directly to what your responsibilities would be in this role. For all interviews, you’re allowed to use any resource you will have on the job (e.g. ChatGPT, Google). You’ll be asked to work on one or two tasks that would be part of your day-to-day at Replo.

3. Take-home Presentation (1 hour) You and Autumn will review your Take-home output together and walk through your thought/work process. This call also serves as an opportunity to ask deeper questions and learn more about the role as you keep moving through the process.

4. Meeting Key Team Members (15-20 minutes each)

   These key stakeholders lead teams that are slated to grow the most in the near future. As such, you would be working closely with them and these calls are an opportunity to assess mutual fit.

   1. Noah (co-Founder and CTO)
   2. Sanjay (Growth Lead)

5. Final Culture Fit Interview (15-20 minutes) with Yuxin, our co-Founder and CEO

6. Offer! 🎉

All these calls can be done over video call, and we can do them back-to-back or over the course of a few days. We actively encourage you to talk to other companies because it’s an important decision, but we can move as quickly as you need. After these interviews, if you’d like to chat with other people on the team, customers, or investors, we’d be delighted to make that introduction.