Account Manager

Laylo is on a mission to empower millions of creators and brands with the marketing tools to manage and grow their businesses. Today, creators and brands have to focus on everything from content creation to fan engagement to scaling their business lines. Laylo's products and tools allow them to focus on the content creation while we handle the rest.

We’re building a next-generation marketing platform complete with drop campaigns, cross-platform messaging, landing pages, and link tracking –giving creators the power to own and activate their fanbase.

As an Account Manager, you will be responsible for managing relationships with our clients to ensure their success on our platform. You will be the main point of contact for our clients, providing support, training, and guidance to help them achieve their marketing goals. Additionally, you will work closely with our sales and product teams to identify opportunities for growth and improvements to our platform based on client feedback.

What will you do?

Act as the primary point of contact for our clients, managing relationships and providing support, training, and guidance to help them achieve their marketing goals.
Work closely with our sales and product teams to identify opportunities for growth and improvements to our platform based on client feedback.
Maintain pipeline and customer development inside of our Hubspot CRM
Create and deliver regular reports to clients on their performance and results using data from our platform and other sources.
Collaborate with clients to create and execute effective marketing campaigns using our platform's tools and features.

We're looking for someone who:

Cares about creators and wants to build something meaningful. The tools we create will empower the next generation of entrepreneurs, and we take that responsibility seriously.
Can build out lead lists, projections and pipelines
Has experience and relationships in the creator and media ecosystem
Is extremely detail oriented. Understands the importance of both speed and quality, and the trade-offs of choosing one over the other.
2-4 years of relevant work experience, including specific experience building and growing a strong sales pipleline

About Us:

Our founders met while building competing consumer startups. We’ve launched multiple products across consumer and SaaS and talked to thousands of fans and creators in the process. In 2020, we realized one of the biggest pain points creators have is reaching and managing their fanbase directly.

We went through Y Combinator in summer 2020 while building that new product and after seeing really strong early traction, raised our seed round in mid 2021.

Right now we're a small team that's based in Los Angeles but working from home like everyone else. We're open to hiring remotely (in North America), but expect to find an office in Los Angeles at some point TBD.

We have a strong written documentation culture, leveraging Notion to share ideas and record processes and learnings. We try to do as much as possible asynchronously to move quickly and efficiently. We have a daily 30 minute standup and weekly hour long all hands. Outside of that, everything is quite flexible - team members are empowered to work on the schedule that works for them.