Account Executive

Instrumentl is growing! We are hiring a remote Account Executive to be the face of our brand for prospective customers during 1:1 concierge onboarding & consultative sales experiences. Our new Account Executive will have a key role in shaping the future of the sales team, working directly with our Head of Sales.

About us:

Instrumentl (YC S16) is the best platform for nonprofits and grant writing consultants looking to grow revenue. We help over 2,700 nonprofits to manage their institutional fundraising and win more grants by bringing discovery, tracking and grant management to one place.

Our mission is to be a force multiplier on the nonprofit sector’s ability to drive impact. We’re profitable and doubling year-over-year, with strong product-market fit (NPS is 60+).

About the role:

As an Account Executive at Instrumentl, you'll be speaking to busy Executive Directors, Development Directors, Grants Managers, and professional grant writing consultants. We’ll expect you to convey warmth, kindness and competence in your approach. These folks are out there raising money to achieve their missions and you’ll help them leverage Instrumentl to get there faster!

You'll be the 9th member of the Sales team, working closely with:

• Alia, AE
• Gabe, Head of Sales
• Griffin, AE
• Joshua, AE
• Karen, AE
• Mary, AE
• Maud, Sales Operations and Strategy Lead
• Whitney, AE

Get to know us at instrumentl.com/about!

The Instrumentl team is fully distributed (read: no office!). For this position, we are looking for someone based in the continental US.

What you'll get to do:

• Become an expert on grants/institutional fundraising
• Take 120-160 30-min onboarding sessions per month
• Upgrade our customers’ institutional fundraising workflows and help them love the Instrumentl brand
• Experiment with new onboarding flows and sales pitches to accelerate growth
• Follow up with prospects and be highly responsive to their questions
• Provide design and product input to the first-time user experience

What we're looking for:

• Experience: You have 2+ years of experience in a high-velocity customer-facing role, e.g. sales, customer success, onboarding, or implementation at a SaaS company (or in a similar environment).
• Empathy: You are driven to solve the actual, underlying problem for customers, especially problems that go unsaid.
• Curiosity: You dig deep to understand the true nature of the challenges your customers are facing so you can provide the best possible solutions.
• Grit: You understand that mastery of any role requires hard work and coaching, and you enjoy that challenge!
• Communication: You have a demonstrated ability to communicate complex topics easily in person and in writing.
• Friendliness: You have a warm demeanor and genuinely enjoy communicating with others.
• Tech savviness: You have used tools like G Suite, Zoom, Slack, and Close.io, and pride yourself on adopting new technologies quickly.

A big plus if you have the following:

• Prior experience selling into the nonprofit market
• Background in fundraising for nonprofits
• Experience working in a startup environment
• Experience working remotely

Compensation & Benefits:

• $50,000 - $60,000/year base salary + equity + uncapped commission (OTE $100,000 - $120,000/year)
• Fully covered health, dental, and vision insurance
• Generous PTO policy, including parental leave
• 401(k)
• Company laptop + stipend to set up your home workstation
• Work with awesome nonprofits around the US. We partner with incredible organizations doing meaningful work, and you get to help power their success!

What to expect:

Instrumentl is evolving rapidly. You’ll always have new challenges and opportunities to grow in your role here - you won’t be bored! You’ll be the 38th member of our small but mighty team, playing a huge part in shaping our culture for the years and teammates to come.

At Instrumentl:

• We’re customer-focused. We routinely seek feedback from our customers to improve the Instrumentl experience for everyone.

• We love to experiment. Our team is constantly generating new ideas and iterating to see what works - ideation and experimentation are key values.

• We’re approachable and collaborative. Everyone has a voice, and we’re all building Instrumentl together.

• We kick it every day with some of the nicest people in the world. No joke, our customers are often on the front lines educating kids, saving endangered species, and restoring watersheds. In helping them take advantage of Instrumentl’s technology, you’re helping them move the world forward.

Ready to apply?

Using our Lever application link, submit your responses to the prompts below:

1. What excites you most about joining the Instrumentl team? Why are you an ideal candidate for this role?
2. Please describe your past experience related to this role.
3. Where did you hear about Instrumentl?

Along with your responses, please attach your CV or resume.

At Instrumentl, we pride ourselves on building a diverse team from the ground up. Every role is an opportunity to teach, learn, and create some of your best work - if you’re excited to grow along with us, we encourage you to apply!