Location: Hybrid- NYC (3 days in office required)
Type: Full-time W-2 employee, subject to a 90-day introductory period
Salary and equity commensurate with experience and performance
About AviaryAI
We build AI voice agents for banks, credit unions, and insurers.
Our agents are live and handling real customer calls today. We’re backed by Y Combinator and growing.
So far we’ve focused on outbound calls. Now we’re building inbound — AI that answers incoming customer service calls. This will become a major part of our platform.
The Role
You’ll be the primary engineer building our voice product.
This means:
- Writing the backend logic that manages conversation state and decision-making (Python)
- Building internal dashboards and tools to configure and debug agents (TypeScript)
- Contributing to our core frontend application as needed
- Integrating with banking APIs and telephony systems
- Debugging real production issues when things break
You’ll own this vertical from prototype to high-volume production.
This is not a ticket-driven role. You’ll have a lot of responsibility and a lot of autonomy.
What We’re Looking For
- 1–3 years full stack experience
- Strong in Python
- Comfortable in TypeScript / modern frontend frameworks
- Experience building systems with real state or multi-step workflows
- Comfortable integrating third-party APIs
- Able to work without detailed specs
Bonus if you’ve worked in:
- Startups
- Fintech / insurance
- Real-time systems (WebSockets, telephony, Twilio, etc.)
What This Is Like
You won’t just be building CRUD endpoints.
You’ll be building systems that:
- Decide what to do next in a live conversation
- Enforce business rules
- Handle messy, real-world edge cases
- Observe real time systems handling high volumes of concurrent streams
Your code will power real-time phone calls with real customers.
AviaryAI
