IT & Security Operations Specialist

Who We Are

Our mission is to make the world programmable. Sight is one of the key ways we understand the world, and soon this will be true for the software we use, too.

At Roboflow, we’re building the tools, community, and resources needed to make the world programmable with artificial intelligence. Roboflow simplifies building and using computer vision models. Today, over 1M developers, including those from half the Fortune 100, use Roboflow’s machine learning open source and hosted tools. That includes counting cells to accelerate cancer research, improving construction site safety, digitizing floor plans, preserving coral reef populations, guiding drone flight, and much more.

Our team is small relative to our impact, and we believe our user success is our success (not the inverse). A team member summarized: “Roboflow is a company full of giant brains and tiny egos.” We find software has a multiplier effect on all roles (not only product and engineering), so Roboflow employs developers across the company in design, sales, customer support, marketing, and beyond.

We’re supported by great customers and investors, having raised over 63 million from Google Ventures, Y Combinator, Craft Ventures, Sam Altman, Lachy Groom, amongst other leading software investors.

What We're Looking For

Primarily, you like to make great things with passionate colleagues. You are someone that likes to own outcomes, not only inputs. You’re motivated by having responsibility and accountability. You’re eager to ‘do the work,’ big and small.

You’re curious and learning about new technologies, perhaps an early tinkerer with ChatGPT and AI products. You show more than you tell.

You’re motivated by the question, “How can I improve this?” and have a track record of doing so, even in ways adjacent to your role. Much of our current team is made up of former founders and thrive in the level of autonomy at Roboflow. Maybe you had a side hustle in high school or college.

Many Roboflowers have used our tools before joining. One of the best ways to stand out amongst other applicants is to write about something you have built with Roboflow or contribute to one of our open source projects.

What You'll Do

We're looking for an experienced security professional to lead security, compliance, and IT operations at Roboflow. Working with enterprise customers like Microsoft, Rivian, and BNSF, maintaining a robust security posture while ensuring operational excellence is critical to our success. This role offers significant opportunity to shape and strengthen our security program as we scale.

This is a strategic position combining security leadership with hands-on execution in our cloud-first environment. You'll be empowered to drive our security strategy while managing day-to-day operations. Based in our San Francisco office, you'll work closely with teams across the organization to build and maintain our security posture.

What This Role Really Is:

A Strategic Partner:

• Collaborate closely with engineering teams on security architecture and implementation
• Support sales teams by managing security questionnaires and customer security requirements
• Build and maintain relationships across teams to ensure security is embedded in our processes
• Act as a trusted advisor for security and compliance matters

An IT Executor:

• Shape and drive the evolution of our corporate IT landscape with a focus on security, efficiency, and scalability
• Identify high-impact opportunities for improvement and drive their implementation
• Develop, update, and maintain security policies that align with our business needs, customer requirements, and compliance obligations
• Balance security requirements with business agility in a fast-moving startup environment

Who You Are

You are an experienced IT and security professional who wants to be an important part of an exceptional team that focuses on using Roboflow's computer vision tools to impact and improve every industry. You have high agency and a bias toward action.

Key Responsibilities:

• Drive our security strategy and roadmap, including tool selection, implementation, and best practices
• Partner with sales and account management to handle customer security assessments and questionnaires
• Maintain existing certifications (HIPAA, SOC 2 Type 2) and lead initiatives for additional compliance frameworks
• Manage our cloud security posture across GCP and AWS, including IAM, security controls, and monitoring
• Lead incident response planning, disaster recovery, and business continuity initiatives
• Implement and manage company-wide SSO using Okta, including integration with cloud services
• Oversee macOS fleet management using MDM, including security policies and automation
• Manage vendor security assessments and third-party risk management
• Design and deliver security awareness training, including phishing simulations

Required Qualifications:

• 5+ years of experience in security engineering or security operations
• Strong experience with cloud security in GCP and AWS environments
• Hands-on experience with Okta or similar SSO solutions
• Proven experience with macOS management and MDM platforms
• Deep understanding of security frameworks (SOC 2, HIPAA) and compliance processes
• Experience building and maintaining incident response programs
• Strong scripting and automation skills
• Experience with security tooling (SIEM, EDR, vulnerability management)

Preferred Qualifications:

• Experience scaling security programs in high-growth environments
• Familiarity with modern cloud-native architectures and security
• Knowledge of privacy regulations (GDPR, CCPA)
• Security certifications (CISSP, CISM, or similar)
• Experience with Linux system administration
• Background in DevSecOps practices

What Makes You a Great Fit:

• Self-starter mentality with the ability to operate independently
• Strong technical problem-solving skills
• Excellence in cross-functional communication and stakeholder management
• Experience working in fast-paced startup environments
• Ability to balance security requirements with business needs
• Track record of building trust with technical and non-technical stakeholders

What This Role Is Not: We want to be clear about the scope of this role to ensure alignment:

• This is not a Windows administration position - we operate exclusively in macOS and Linux environments
• We are not seeking traditional enterprise networking expertise - as a cloud-first, remote-first company, we have minimal on-premises infrastructure
• This is not a dedicated help desk position, but it will be a portion of the role - while supporting colleagues is part of everyone’s role, we maintain a culture of self-sufficiency and proactive problem-solving

The Interview Process

We anticipate our process taking most candidates 5 hours.

1. Introduction and screening call with Alex Norell, DevOps at Roboflow [30 minutes].
2. Conversation with Brad Dwyer, our CTO [30 minutes].
3. Conversation with Joseph Nelson, our CEO [30 minutes].
4. Conversation with Kate Wagner, our Operations Lead [30 minutes].

Who You'll Be Working With

Our team of ~60 attracts talent like executives that wanted to return to building, founders with a 100M+ exit, Roboflow users turned team members, open source contributors, a cyclist who biked across the United States, prolific high school hackers, a CTO from 100+ engineering organization, amongst many exceptional others.

You will work directly with our Operations department and a team of Infrastructure Engineers, MLEs, and Software Engineers.

Where You'll Work

Roboflow is distributed across the US and Europe. We currently have Hubs in New York City and San Francisco (and plan to open more as we grow density in new cities). We provide opportunities (like team onsites in different cities) and resources (like a $4000/yr travel stipend) to work in person with other team members as much as you'd like, while also supporting remote team members.

This is an on-site role based in our San Francisco office. The position offers significant opportunity to shape security strategy and operations as we scale. If you're excited about building and leading security in a fast-growing, cloud-first environment, we want to talk to you.

When You'll Work

Roboflow primarily operates during the daytime hours in the US and there are some synchronous meetings you’ll be expected to attend each week. Apart from that, we have a flexible schedule that allows you to work collaboratively with other team members and asynchronously when needed.

Note: Customer facing roles skew further toward our customer base, which is primarily in US timezones.

Interview Process (~5 hours)

Below is the interview process you can expect for this role. We are all motivated to work with an exceptional team and don't currently have in-house recruiters. You will be speaking directly with our team about what it's like to work and thrive at Roboflow. We like to be decisive and work fast, so don't be surprised if all the below conversations happen over a day or two.

Before the Interview:

• We’ll review your application, LinkedIn, Github, etc.
• The best way to stand out is to write about something you’ve built with Roboflow or contribute to one of our open source projects.
• We may send you a technical screen if applicable.

Not sure if this is you?

We want a diverse, global team with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, look into our Former Founders role. We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.

Learn More About Us

We are building a diverse Distributed team that is distributed across the globe. Roboflow is an equal opportunity workplace; we welcome people from all backgrounds, communities, and experiences.

We provide competitive compensation and stellar benefits to accelerate your personal and work life. Learn more about what it is like to work at Roboflow by reading these blog posts.

See our careers page for all open listings.

Company Size: 11 - 50 People

Year Founded: 2019

Country: United States