Senior Product Manager

About CoreCare

CoreCare is a fast-growing, Y Combinator venture-backed startup revolutionizing how healthcare organizations in the post-acute and long-term care (PALTC) industry accomplish their most important work. Our mission is simple - we’re building the most impactful healthcare technology company in the PALTC industry that enables organizations to (a) eliminate unnecessary administrative complexity, (b) consistently drive accurate and timely reimbursement from Medicaid, Medicare, and Managed Care, and (c) focus the maximum amount of time, attention and resources on providing quality patient care.

CoreCare has successfully introduced responsible and secure AI-powered technology to an industry that mostly runs on paper and manually built Excel spreadsheets. Our technology has saved teams countless hours through workflow automation, unlocked unprecedented tracking and collaboration between teams, and driven measurable improvements to key financial metrics. CoreCare has taken what used to be overwhelming and impossible work and has made it simple and fun, all without adding a single spreadsheet or piece of paper.

CoreCare is backed by Y Combinator, Primetime Partners, FundersClub, Goat Capital, and Liquid 2 Ventures and is the trusted platform of record for over 1,000 facilities nationwide.

We invite you to join us in building the future of work for PALTC.

Role Summary

As a Senior Product Manager, you will report directly to the CEO and join a tight-knit team as the first dedicated product hire, and your work will directly impact the company's growth and success. The role is challenging, fast-paced, and rewarding. You will have the opportunity to work alongside our customers and cofounders to execute the existing roadmap, test new ideas, and build out our product division from the ground up. The ideal candidate enjoys mastering highly detailed and technical information while thinking strategically about the product and big-picture initiatives. You should also be comfortable wearing many hats and thrive working in an unstructured, high-intensity team.

Key Responsibilities

• Define product roadmap, requirements, milestones, priorities, and delivery deadlines
• Continually organize, define, and execute on product roadmap
• Organize and lead product development sprints
• Responsible for the creation of product specifications and team communication
• Work with customers to gather feedback on new and existing features
• Responsible for driving improvements in UIUX
• Ensure product efforts are in alignment with achieving the company's stated goals
• Review customer feedback gathered by Sales and Customer Success to prioritize and incorporate that into the product roadmap
• Work with the CTO and Engineering team to plan launches
• Responsible for leading QA pre and post-launch
• Setup and track product analytics
• Perform and present market research
• Create prototypes in Figma for internal and external review
• Work closely with leadership to research product expansion opportunities
• Work with Customer Success to identify and quantify product ROI
• Keep documentation up to date
• Work with Marketing to define product benefits and value propositions, to assist in developing content, messaging, and product launches
• Become an expert in PALTC industry operations and revenue cycle management with a desire to continue learning and improving

Desired Qualifications

• 6+ years of experience in a Product Management capacity, preferably with workflow management systems and/or revenue cycle management.
• Proven track record of successfully launching products under tight deadlines
• 2-5 years of healthcare revenue cycle management (RCM) experience
• 2- 5 years PALTC industry experience is a plus
• Interest in AI and Agentics

Benefits

• Health Insurance, Dental, Vision, 401K Plan

• High levels of operational autonomy and responsibility

• Exposure to national leaders in the PALTC industry

• Domestic travel to conferences, networking events, and customer offices

• Frequent all-hands team on-sites

• Operational autonomy - no micromanagement

• Intersection of Healthcare and AI Agents Technology

• Opportunity to travel to Mexico City to meet with our engineering team

  Desired Locations: Hybrid - Fairfield County, CT; New Haven County, CT; New York, NY; Austin, TX; Fort Worth, TX; Dallas, TX

To apply, please submit your resume and a cover letter detailing your relevant experience and why you’re excited about the opportunity.