Enterprise Implementation Project Manager

CareRev is bringing the future of work to Healthcare! We are developing a robust marketplace that connects trusted Healthcare professionals to relevant per diem shift opportunities. We are working to change the traditional relationship between Healthcare professionals and Healthcare facilities alike, aiming to build a future that ensures people who work in Healthcare have better tools and are empowered to be the healers they want to be. 

What You’ll Do:

• Lead discovery calls, demo platform, show value, and project plan all launch activities 
• Manage all project milestones; coordinate internal teams and external stakeholders to deliver project milestones on time 
• Identify client project team and champions. Lead change management efforts to ensure a successful launch
• Train all client end-users, address client inbound, provide product feedback to the product team based on client inbound 
• Work with the Account Manager & Regional Teams to ensure facility implementation is appropriately functioning and identify friction points
• Set-up the New Accounts on the CareRev SaaS Platform OR successfully work with Implementation Specialists to set up New Accounts
• Work with marketing and marketplace teams on nurse recruiting, customer support team on inbound support, and product team on performance metrics, product improvements, and automation. 
• Work on ad-hoc operations projects to help streamline the Implementation team. Improve upon existing processes and SOPs, or create new strategies. 
• Primary success metrics are successful launches with happy clients that result in rapid growth in the number of posting and filling shifts for new hospital and provider system customers

What We’re Looking For:

• 3+ years in a SaaS Implementation / project management role
• Familiarity with Healthcare SaaS Implementation
• A project management expert with a  take-charge and ‘get things done’ leadership attitude
• The ability to lead internal and external client-facing meetings 
• Professional presence with the  ability to manage customer relationships
• Comfortable using various tools such as G-Suite, Microsoft Office, Salesforce, Zoom, Slack, and proficient with presentation software
• Analytical and detail-oriented
• Tech-savvy
• Comfort around product demonstrations. 
• Enjoy identifying process improvements and working cross collaboratively across teams
• You're flexible, a creative problem solver, and thrive in a fast-paced, start-up environment
• Healthcare provider background and experience a plus
• 20% travel required,  Covid 19 Vaccination is required

A Few Reasons to Consider Us:

• 100% remote company
• Comprehensive medical, dental, and vision benefits
• Short term disability 100% covered by CareRev
• Life insurance covered by CareRev
• Paid parental leave
• Generous paid holidays & unlimited PTO
• 401K and company match
• Office equipment stipend
• Learning reimbursement program

CareRev  is putting transparency, fairness, and trust back on the table. We deeply value changing the world for the better!  To date, CareRev has raised $50M in funding to further our mission. In addition, CareRev has a fantastic group of investors, including Transformation Capital, top Healthcare VC firms, Y Combinator partners, and alumni. 

We are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please discuss with your Recruiter.

Physical Requirements: 

• Prolonged periods of sitting and/or standing at a desk
• Prolonged periods of working on a computer
• Repeating motions that may include the wrists, hands and/or fingers
• Ability to lift up to 15 pounds of work equipment
• Ability to set up home office to include desk and chair

CareRev  is an equal opportunity employer and will not discriminate against any employee or applicant for employment in an unlawful manner. We celebrate diversity and are committed to creating an inclusive environment for all individuals. CareRev treats all employees and job applicants based on merit, qualifications, and competence without regard to any qualified individuals' sex, race, color, religion, national origin, ancestry, gender (including pregnancy, breastfeeding, or related medical condition), sexual orientation, gender identity, gender expression, age, physical or mental disability, medical condition, genetic characteristic or information, marital status, military, and veteran status, or any other characteristic protected by state or federal law. CareRev also considers qualified applicants with criminal histories consistent with applicable local, state, and federal law.