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Customer Success Manager – Remote

Red Piranha LogoRed Piranha


Date Posted

22 Apr, 2020

Work Location

Philippines

Salary Offered

$800 — $1500 monthly

Job Type

Full Time

Experience Required

No experience required

Remote Work

Yes

Stock Options

No

Vacancies

1 available


Description

We are looking for a Customer Success Manager to join the Red Piranha team who will be responsible for developing customer relationships that promote retention and loyalty. The CSM will work closely with clients and the Sales and Marketing team to ensure that the highest level of customer service and support is met. This person will also be responsible of CRM management and other admin tasks that is needed to support the team.

Key Responsibilities Are The Following But Not Limited To
Updating and documenting all activities for new accounts into CRM in an accurate and timely manner to track activities for future references.
Executing administrative meetings and events to educate and guide customers on blue shields products and services and its benefits to support customer buying selection.
Implementing research activities to analyse client feedback and monitoring new and existing project plans and executions for desirable results.
Notifying process problems and challenges to sales and marketing departments and maintaining brand relationships with sales and marketing teams and clients effectively.

Requirements

Requirements:
Available to work between 4:00 pm – 12:00 am and sometimes during weekends as well
Excellent network connection
Quiet work space
With a reliable computer
Preferred to have worked with a Tech Company before or have a tech background.
Strong sales confidence

About Red Piranha

Red Piranha Logo

Computer & Network Security

Company Size: Not Specified
Year Founded: Not Specified
Country: Australia
Company Status:

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