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Work LocationPhilippines
Salary RangeUSD 800 — USD 1500 monthly
Stock OptionsNo
Work RemotelyYes
Employment TypeFull Time
Vacancies Available1 available

Job Details

Description

We are looking for a Customer Success Manager to join the Red Piranha team who will be responsible for developing customer relationships that promote retention and loyalty. The CSM will work closely with clients and the Sales and Marketing team to ensure that the highest level of customer service and support is met. This person will also be responsible of CRM management and other admin tasks that is needed to support the team.

Key Responsibilities Are The Following But Not Limited To
Updating and documenting all activities for new accounts into CRM in an accurate and timely manner to track activities for future references.
Executing administrative meetings and events to educate and guide customers on blue shields products and services and its benefits to support customer buying selection.
Implementing research activities to analyse client feedback and monitoring new and existing project plans and executions for desirable results.
Notifying process problems and challenges to sales and marketing departments and maintaining brand relationships with sales and marketing teams and clients effectively.

Requirements

Requirements:
Available to work between 4:00 pm – 12:00 am and sometimes during weekends as well
Excellent network connection
Quiet work space
With a reliable computer
Preferred to have worked with a Tech Company before or have a tech background.
Strong sales confidence

About Company

Computer & Network Security

At Red Piranha, we came up with a simple concept: an all-inclusive threat protection solution, that works. Recruiting a team of experts from all corners of the globe – from Academics to Engineers and Ethical hackers – we worked tirelessly to develop what we think, is the most comprehensive and effective security product on the market. In 2015 we incorporated the threat intelligence platform ‘DNS.insure’ into our ‘Crystal Eye Unified Threat Management’ system - a custom suite of software solutions that can be implemented on Red Piranha hardware. We also manufacture our own made-to-order hardware for the Crystal Eye product range, ensuring top-tier technology and strict quality control. The result? A complex ecosystem of threat management tools that ensure total protection – from prevention and detection to advanced threat intelligence. Crystal Eye is an all-encompassing, complete solution on a single platform. Instead of managing numerous devices supplied by different vendors, Crystal Eye allows you to consolidate and manage everything on one platform, with one set of policies and logs to adjust. Our philosophy is clear, end-to-end protection for your enterprise that meets ever-changing compliance regulations – at a price your business can afford. We’re committed to offering superior security solutions and services, so businesses, regardless of size can have the peace of mind knowing their information is under ironclad protection. Because when your most valuable assets are digital, quick fixes shouldn’t be the status quo – and shrouding them in a fog of confusion shouldn’t be either. At Red Piranha, we believe having the safest, most reliable information security system is paramount.

Based in Australia

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