The position is full-time and may be based in any major city in Southeast Asia.

The Operations Director oversees EngageMedia’s finances, administration, human resources, policies and procedures, grant and knowledge management, monitoring and evaluation, and project management systems.

The position works closely with the Executive Director to build the strength of EngageMedia’s operational infrastructure to ensure our program work is highly dynamic, strategic, and well-executed.

Applications should be submitted by April 22, 2020 (23:59 PM GMT+7), using the application form at

Key Position Aims:
Grow the organisation’s operational capacity and efficiencyEnsure the financial integrity of the organisation
Monitoring and evaluation
Ensure sound and timely administrative support to all program activities
Ensure a productive, attractive, and well-managed working environment for staff and consultants
Recruit and retain talented staff and consultants
Systems, Policies, and Procedures
Coordinate the design and implementation of policies and procedures
Ensure compliance with all policies, procedures, and statutes
Oversee and develop financial and administrative systems
Oversee the organisation’s knowledge and project management systems
Develop and maintain contracting systems
Oversee office management, ensuring offices are efficient and properly resourced to support program and operational activities
Planning, Monitoring, and Evaluation
Assist with implementation of the strategic plan
Set and monitor operational goals and KPIs
Develop and management monitoring and evaluation systems
Ensure planning is synchronised with available resources
Assist with scheduling and planning of the organisation’s activities
Oversee the maintenance of internal calendars
Assist with and at times lead staff meeting scheduling and preparation
Human Resources
Ensure effective recruiting, onboarding, professional development, performance management, and retention
Lead the organisation’s human resources, including recruitment and performance management
Work with the Executive Director in establishing hiring needs and strategy
Prepare staff and consultant contracts and position descriptions
Manage the induction and separation of staff
Directly supervise the operations, administration, and finance teams
Oversee the coordination of insurance and other staff benefits
Finance and Funding
Assist in the development of annual and project budgets
Oversee the tracking of project budgets in coordination with the Finance Manager and project lead
Authorise invoices and payments
Work with the Administration and Finance Manager to oversee and develop banking systems
Assist with, and at times lead, grant reporting and grant management, including preparing any necessary documentation
Support the fundraising work of the Executive Director
Review monthly reports on project budgets and organisational finances, ensuring budgets are up to date and properly monitored
Work with finance staff to develop efficient financial systems
Support the Executive Director in Board management
Oversee the preparation of financial and operations reports to the Board
Selection Criteria
Complete fluency in English and working proficiency in at least one Asian language
Strong leadership and organisational skills, including in cross-cultural environments
High attention to detail
Understanding of non-profit and business planning
Experience in change management and rapid growth environments
Highly adept and innovative in using current and emerging technologies to enhance operations and management systems
A strong understanding of HR functions and processes
Familiarity working in virtual workplaces with decentralised teams
Results-oriented with the ability to manage multiple activities and competing priorities
Demonstrated experience in monitoring and evaluation
Familiarity with foundation funding models, grant writing and reporting
Motivated, self-organised and active in taking the initiative
Minimum undergraduate university degree
Minimum 7 years of experience in a senior management position in a media, technology or non-profit organisation
A degree in business, administration, or non-profit management is highly desirable.
Job Types: Full-time, Contract

non-profit management : 7 years (Required)
Bachelor's (Required)
Kuala Lumpur (Preferred)
Work Remotely:

Work LocationKuala Lumpur
Salary RangeUSD 1000 — USD 2500 monthly
Stock OptionsNo
Experience Required7 years
Work RemotelyYes
Employment TypeFull Time
Vacancies Available1 available

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