Overview
Overview
The Zendesk suite is a complete cloud solution for multi-channel customer service. With it, your startup can deliver a customer experience that lives up to your customers’ expectations. Simple to use and powerful, this SaaS software is ideal for improving customer satisfaction, boosting retention rates and supporting your business growth.
This software tool is ideal for ensuring a presence on all the channels that matter to your customers: your website, telephone, email, chat or social networks. By centralizing tickets from all channels in one place, you gain efficiency. In just a few clicks, escalate tickets, assign tickets or send notifications to agents.
Who's eligible
- You must be a BRAND NEW Zendesk customer (existing customers do not qualify)
- Must have raised venture capital funding (up to Series A stage or below)
- Most have fewer than 50 employees
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