Indonesia's Gojek will be launched in Malaysia and Philippines in 2020.

The ride-hailing giant is aggressively expanding regionally.

Ismawati Asmat

4 Nov, 2019

Indonesia's Gojek will be launched in Malaysia and Philippines in 2020. | BEAMSTART News

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Gojek is expected to enter Malaysia and The Philippines some time next year.

In Malaysia, the Cabinet has agreed to give the motorcycle ride-hailing services principal approval in the country, which could pave the way for Gojek’s entry into the market.

In March, Gojek’s second attempt to get an operating license was rejected again by the Philippine regulator, which reiterated that ride-hailing companies in the country must be at least 60% Filipino-owned.

Gojek founder, Nadiem Makarim.

In the next five years, Gojek is looking to change the ratio of its domestic versus international customers from 80:20 to 50:50.

The company plans to expand its local services through partnerships with third-party platforms as well as “invest in other facilities and long-term initiatives that will ensure the best customer experience” for its app.

“Gojek is planning on shifting its focus on four aspects: increasing customer satisfaction, balancing corporate development with business sustainability, expanding to more international markets, and turning Gojek into a world-class workplace.”, mentioned Gojek's new co-CEO, Kevin Aluwi.

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