Indonesia's Gojek will be launched in Malaysia and Philippines in 2020.

The ride-hailing giant is aggressively expanding regionally.

Indonesia's Gojek will be launched in Malaysia and Philippines in 2020. | BEAMSTART News

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Gojek is expected to enter Malaysia and The Philippines some time next year.

In Malaysia, the Cabinet has agreed to give the motorcycle ride-hailing services principal approval in the country, which could pave the way for Gojek’s entry into the market.

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In March, Gojek’s second attempt to get an operating license was rejected again by the Philippine regulator, which reiterated that ride-hailing companies in the country must be at least 60% Filipino-owned.

Gojek founder, Nadiem Makarim.

In the next five years, Gojek is looking to change the ratio of its domestic versus international customers from 80:20 to 50:50.

The company plans to expand its local services through partnerships with third-party platforms as well as “invest in other facilities and long-term initiatives that will ensure the best customer experience” for its app.

“Gojek is planning on shifting its focus on four aspects: increasing customer satisfaction, balancing corporate development with business sustainability, expanding to more international markets, and turning Gojek into a world-class workplace.”, mentioned Gojek's new co-CEO, Kevin Aluwi.

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