Trading and Operations Manager

Full Time

GC Exchange (“GCEX”) is an FCA-regulated broker-dealer specializing in Crypto Assets, Currencies, Commodities, and Clearing products. We operate across a range of countries dealing only with a range of counterparties from tier-1 banks through to hedge funds, asset managers, and proprietary traders As a market leader, the talent and passion of our people are critical to our success. Together, we share a common set of values rooted in integrity, excellence, and strong team ethic. GC Exchange can provide a superior foundation for building a professional career - a place for people to learn, achieve and grow. Team: Trading Operations is a team of dedicated professionals, performing myriad functions, all with a common purpose: to manage GCEX’s Trading & Client operational processes and deliver value to our clients in a controlled and efficient way. The broad organization partners closely with Sales and Technology to develop and implement new products and services as well as drive efficiency and reduce risk in our processes. At all times we are focused on delivering quality service to clients. Trading & Client Operations provides Operations functions in direct support of activity executed by GCEX on behalf of our clients in Cryptoassets, currencies, commodities, and other OTC Derivatives. Primary Responsibilities: This team role is within the Trade and Client Operations team, which is responsible for ensuring the timely and accurate submission of transaction reporting obligations. Responsibilities include trade monitoring across multiple asset classes including Cryptoassets, currencies, commodities, and other OTC derivatives. Given the ever-changing regulatory landscape; technology priorities are aligned to areas of maximum exposure and Operations are receiving the necessary rule guidance and interpretation from Trading and Compliance to support new and existing requirements effectively. Skills Required (Operational Analyst) • Knowledge of Derivative Products is preferable. Including currencies/FX, Commodities, Crypto assets, or other OTC derivatives • Ability to work independently as well as part of a team, including interfacing across all levels and with Vendors • Strong verbal and written communication skills • Strong analytical and problem-solving skills • Ability to work to stringent deadlines • Ability to partner with colleagues across functions and lead effectively across geographical boundaries • Strong experience of MS Office, particularly Excel • Functional knowledge of Operations and trade lifecycle • Familiarity with trading and back-office platforms • Applicants with a second language will be prioritized and strong communication in English is to be expected. • The successful candidate will: Be responsible for coordinating across multiple stakeholders such as Technology, Client Relationship Managers, and Compliance, to undertake the appropriate actions. Be available to work shifts as assigned by their line manager which will include night and weekend shifts Benefits • Escape the traditional corporate routine and join a dynamic, energetic and fun team in Bali • Relaxed and flexible work environment • Daily needs taken care to allow you to focus on work • Focus on employee learning and development • Health and Pension Insurance In our Office • 3 daily meals (breakfast, lunch and dinner) and snacks • Social events (monthly and quarterly) • Probation relocation package (flights, accommodation, scooter) Laundry service

Indonesia Bulk Terminal•SGD 1500 - SGD 2500 monthly

Technical Support and Implementation Manager

Full Time

Elwood provides digital currency infrastructure including Crypto Trading platform to enable financial institutions to engage in Crypto investing. Building on a platform developed and tested by one of the world's leading asset managers, Brevan Howard Asset Managers, Elwood launched as an independent company in early 2019. In 2020 company is seeing tremendous growth in global client base, which will extend beyond trading to embedding itself inside the digital banking ecosystem. MAIN DUTIES/RESPONSIBILITIES OF THE ROLE: • Provide Level 3-4 Technical Support of trading system to Customer Support, Customers and third-parties by monitoring, investigating, troubleshooting, and resolving issues • Manage, prioritize and respond to customer support issues, inquiries and escalations • Handovers to follow-the-sun regional support teams • Manage, plan, setup and test client environments in collaboration with DevOps & SecOps teams • Track software releases and maintain documentation for Customer Support teams and perform testing • Proactively create and drive impactful changes across support workflows, policies, and tools • Provide feedback to product/engineering teams of Elwood product and service improvements and technical issues • Gather customer requirements and articulate appropriate technical and non-technical solutions WORK EXPERIENCE/BACKGROUND • Background in financial trading systems and software • Minimum 3 years at alternative investment management firm • Front-to-back trading systems exposure • Software development and testing experience • Experience supporting customers with technical and product issues • Awareness and passion for blockchain and cryptocurrency • Demonstrating pro-activity and accountability • Experience in creating new client support processes TECHNICAL/BUSINESS SKILLS & KNOWLEDGE: Essential • Knowledge of the Financial Services/trading industry • Minimum of 3 years at alternative investment management firm • Front-to-back trading system exposure • Software Development Experience • Experience with different channels of support • Flexible and adaptable to meeting the evolving needs of a high-growth and fast-paced organization • Creating new processes and external-facing documentation • Postgres SQL/SQL Server Skills Desirable • Cloud Computing • Github • Testing • DevOps • Release Management

Singapore•SGD 2000 - SGD 2500 monthly

Site Reliability Engineer

Full Time

Elwood Technologies is a rapidly growing fintech company based in London. We are building the world’s best crypto market infrastructure including an end-to-end OMS/EMS/PMS platform and low-latency connectivity to global crypto exchanges. Built by industry veterans using state-of-art cloud technologies, we provide market infrastructure at a scale that enables financial institutions, neobanks, and corporations to access the crypto market quickly and efficiently. www.elwood.io MAIN DUTIES/RESPONSIBILITIES OF THE ROLE: • Contribute towards ensuring Elwood meets all of its uptime SLAs - availability, latency, performance, efficiency, etc • Operating and analyzing continuous monitoring tools of Elwood infrastructure. • Respond to operational incidents and execute response playbooks. • Contribute to the incident response playbook library. • Provide on-call support to 1st and 2nd line support PERSON SPECIFICATION • ESSENTIAL WORK EXPERIENCE & SKILLS: • Experience with dealing with Cloud-based operational issues • Experience in automating solutions to improve system reliability to prevent incidents from occurring • Experience at using Terraform and infrastructure-as-code • Experience with Github, CI/CD setup, and support • Conducting post-incident reviews DESIRABLE WORK EXPERIENCE & SKILLS: • Google cloud experience • Golang • Github Actions/CircleCI experience • Okta/Auth0 experiences • Digital assets knowledge and experience • Pulumi experience

Singapore•SGD 2000 - SGD 3500 monthly