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Job Positions

Client Success Specialist

Full Time

We are looking for a Client Success Specialist who will be the lead point of contact for all client points of contact. This hire will be the go-to person for all matters related to the success of CrewBloom’s clients. Responsibilities Execute the client onboarding process. Tasks include kick-off calls, systems prep, and training outlines Engage in regular communication with all account POCs Execute Quarterly Client Review Calls Build, maintain, and strengthen working relationships with the POCs of each client. Consult clients on performance enhancement strategies given contractor daily reports Develop and execute strategies to drive contractor performance. Prepare reports for the leadership team surrounding account wellness Respond to client inquiries in a timely manner Drive revenue through compensation enhancements, promotions, and account growth Troubleshoot escalations to ensure resolutions are achieved Send Client satisfaction surveys and execute process enhancements that align with feedback submitted Work closely with the Contractor Success team to ensure KPIs are exceeded. Act as a trusted advisor to account POCs on all systems and processes. Required skills & Experience 2-5 years of experience in Account Management Excellent written and verbal English communication skills Demonstrate ability to engage with and effectively communicate with C-level executives Experience with CRM software Experience delivering client-focused solutions Proven ability to juggle multiple accounts with attention to detail Excellent presentation skills System Requirements At least 15mbps main internet and at least 10mbps for back-up A desktop or laptop that has an i5 processor and at least 4 GB RAM with a webcam. Noise-canceling USB Headset. Quiet, Dedicated Home Office. Smartphone.

Work-From-HomeSalary Not Disclosed

SaaS Sales Representative

Full Time

We are looking for an energetic self-starter with the ability to identify influencers and key decision-makers within target accounts. You will discover qualified opportunities by responding to inbound interests and targeted outbound prospects to build rapport and establish long-term relationships. If this is you, then you should check this job out! Responsibilities Drive top-of-the-funnel lead generation for account executives and sales managers Update and manage all sales activities, opportunities, and account information in CRM Consistently achieve a monthly quota of qualified opportunities Generate engaging content for outbound email strategy Log ​prospect ​interactions ​to ​CRM ​to ​ensure ​efficient ​lead ​management Ensure ​safekeeping, ​archiving ​, and ​maintaining ​​the confidentiality ​of the ​business Send daily reports to direct supervisor and join meetings Required Skills & Experience At least 2 years experience in outbound B2B sales. SaaS industry experience is a must Experience in setting appointments and conducting demos with C-level decision-makers Preferably with experience in Salesforce and Hubspot Bachelor's degree in Business or a related field Excellent written and verbal communication skills Ability to multi-task, organize, and prioritize work System Requirements Stable Audio, Video, and Internet Connection At least 15mbps main internet and at least 10mbps for back-up (NO DATA CAPPING) A desktop or laptop that has an i5 processor and at least 4 GB RAM with a webcam Noise-canceling USB Headset Quiet, Dedicated Home Office Smartphone

Work-From-HomeSalary Not Disclosed

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