'We are being robbed': Homeowners feel trapped by rising fees

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The story "&#039;We are being robbed&#039;: Homeowners feel trapped by rising fees" was covered 1 days ago by BBC Business, a news publisher based in United Kingdom.

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'We are being robbed': Homeowners feel trapped by rising fees - BBC Business

Quick Summary:

Residents say as costs surge basic maintenance and administrative duties are not being fulfilled.

A spokesperson for The FirstPort Group said: "To enhance cost transparency, we have launched a new online customer portal where customers can view bills, submit repair requests and receive essential updates.

She said the roads and pavements are the responsibility of the council and there is some green space - beds of grass, trees and small parks – which should be maintained by FirstPort - but often look neglected."All the work is promised but nothing happens," she said."Here I am paying an exorbitant sum of money for nothing really, we are just being robbed on annual basis.