Hotels, restaurants barred from levying service charge by default

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The Central Consumer Protection Authority (CCPA) on Monday barred hotels and restaurants from levying service charges automatically or by default in food bills.

It allowed customers to file complaints in case of violation with the consumer commissions, including through ‘e-daakhil’, and even district collectors.

Thus placing an order involves consent to pay the prices of food items displayed in the menu along with applicable taxes.

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Article Details

Author / Journalist: Dipak K Dash

Category: Economy

Topics: Gurbaxish singh kohli Business news Authority Consumer protection act Federation of hotel and restaurant associations

Source Website Secure: Yes (HTTPS)

News Sentiment: Neutral

Fact Checked: Legitimate

Article Type: News Report

Published On: 2022-07-05, 03:39:07

News Timezone: GMT +5:00

News Source URL: timesofindia.indiatimes.com

Language: English

Reading Time: 3 minutes read

Article Length: 415 words

Coverage Area: India

Availability: Desktop Web, Mobile Web

News ID: 29685

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About Times of India

Main Topics: Economy

Official Website: timesofindia.indiatimes.com

Update Frequency: 22 posts per day

Year Established: 1838

Headquarters: India

News Last Updated: 1h ago

Coverage Areas: India

Ownership: Independent Company

Publication Timezone: GMT +5:00

News Language: English

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Publisher ID: #28

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