"With these enhancements, our knowledge base doesn’t just store information—it actively learns, adapts, and provides real-time insights to support enterprise operations at scale.” Key Enhancements: AI-Driven Self-Learning: Proprietary algorithms analyze historical data and user interactions, enabling the knowledge base to refine itself dynamically, improving overall accuracy. Multimodal Data Integration: Enhanced RAG (Retrieval-Augmented Generation) technology now supports text, audio, and video inputs, achieving over 90% accuracy in multimodal data parsing. High-Speed Response & Scalability: Optimized query processing delivers AI-powered responses in under 800ms, helping enterprises access critical information with minimal latency. OpenAPI for Seamless Integration: A full-process API framework supports integration with existing CRM, ASR, and enterprise systems to reduce implementation time. Enterprise-Grade Security: Advanced encryption, access controls, and compliance adherence help facilitate secure knowledge management at scale. Advancing Business Intelligence & Customer Experience By integrating these new capabilities, Helport AI’s enhanced knowledge base aims to increase customer engagement, improve service efficiency, and enhance decision-making capabilities for businesses across finance, customer service, healthcare, and the public sector.
As part of this proprietary process, a unique, company-specific knowledge base is created for each enterprise customer which includes proprietary data, processes, and best practices refined over years of operation. Built on proprietary AI models, Helport AI’s improved knowledge base development process now leverages enhanced self-learning capabilities to automate data curation, enhance accuracy, and streamline enterprise-wide information access.
SINGAPORE and SAN DIEGO, Feb.27, 2025 (GLOBE NEWSWIRE) -- Helport AI Limited (NASDAQ: HPAI) ("Helport AI” or the "Company”), an AI technology company serving enterprise clients with intelligent customer communication software, services, and solutions, today announced significant advancements to its knowledge base.
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