BPM service provider Firstsource Solutions acquires UK-based Ascensos

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BPM service provider Firstsource Solutions acquires UK-based Ascensos - YourStory

Quick Summary:

According to the press statement, Ascensos will operate as a separate business unit within Firstsource, keeping its existing brand and maintaining its Scottish HQ while using the combined company’s technological capabilities and expert employees to serve the retail industry better.

Both Ascensos and Firstsource have enviable reputations for delivering world-class customer experience for blue-chip brands—we look forward to growing our global solutions together," added John Devlin, CEO, Ascensos.

"Ascensos opens a host of new growth opportunities for us that are underpinned by our strategy of delivering differentiated services built on deep industry knowledge and tailored technology.