ChitChat is a social commerce start-up that provides mobile payment services and a messaging platform. We are backed by Y-Combinator & Tiger Global, amongst other funds and angel investors.
Our vision is to create an app experience that simplifies how people stay in touch, as well as manage their finances. In the long run, we want to build ChitChat into a platform that does more than the above.
The Role
- As a key member of the ChitChat team, you’ll need to hit the ground running bringing your UX and Brand design knowledge and skills to an agile fast-moving start-up environment.
- You’ll work with all members of the wider ChitChat team spread across multiple countries in Africa and Europe – to find design and UX solutions to delivering on ChitChat’s promise and vision. Expect to get real-time feedback from our users and team - you’ll need to think creatively and to make quick course-corrections based on that feedback. Requirements are ever evolving so you’ll have plenty of opportunities to make your mark and take on increasing responsibility as time goes on.
- As UX / Designer you’ll take responsibility for all application UX & design tasks, whilst working closely with the executive team to devise and realise the marketing strategy and assets for the launch of our products. ChitChat works according to an Agile methodology and your workload would be set collaboratively sprint-to-sprint, so adaptability and the ability to handle more than one project simultaneously is a key requirement. It’s also what makes life so interesting at ChitChat!
- Our team is geographically and culturally diverse - and growing fast! We all work remotely but we stay closely connected by technologies like Slack, Zoom, and of course, ChitChat . We are at an early stage still as we ready our offerings for the big time, so this is a perfect opportunity to get into a fast-moving start-up ‘at the ground floor’.
Requirements
- Working quickly and collaboratively comes naturally to you and you love working minute-by-minute to solve new and complex problems that may take months to completely understand and master. In terms of specifics, the list below gives an overview of some of the skills and experiences we’re looking for:
- A demonstrably strong, even award-winning, background in brand and interactive design;
- Experience in brand and marketing strategy development and associated asset production;
- A strong knowledge and ability to apply interactive design best practice to mobile and web user interfaces, with experience of working with data visualisation interfaces a distinct advantage;
- The ability to tackle both logical UX challenges, as well as creative design briefs, for online and offline assets;
- A familiarity with the capabilities of React and React Native user interfaces would be an advantage;
- Experience with consumer applications in messaging or fintech would be an advantage;
- Systematic problem-solving approach with strong verbal & written communication skills;
- You’ll also be a quick learner, eager to pick up new techniques and approaches to solve each new design and UX challenge;
- Experience with/in emerging markets is a plus.
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