BEAMSTART Logo

Technical Support Engineer (EMEA)

FlutterFlow LogoFlutterFlow


Date Posted

24 Jan, 2023

Salary Offered

Not Specified

Job Type

Full Time

Experience Required

3+ years

Remote Work

Yes

Stock Options

No

Vacancies

1 available


As a Technical Support Engineer, you’ll work hands-on with our users to solve complex technical issues on building in FlutterFlow. This person is someone who loves solving problems and wants to learn everything possible about FlutterFlow.

This is a remote position, based in the EMEA region.

What You Will Work On

  • Provide technical support to FlutterFlow customers via email and chat.
  • Be a product expert and technical resource for FlutterFlow customers. You will answer questions on product features and help troubleshoot technical issues.
  • Actively update and add to our online Knowledge Base. Create new help articles and update existing articles as product features or processes change.
  • Identify emerging issues and provide feedback to the engineering team on common feature requests, bugs, and technical issues.

Who you are

  • 1+ years of experience with Flutter and Dart (this is a must)
  • Technical background (e.g. engineering, computer science, etc.).
  • Prior experience in customer support, customer success, or similar roles.
  • You love helping people solve problems. You are empathetic and customer-focused.
  • You have excellent communication (written and verbal) and documentation skills.
  • You are highly organized and can prioritize competing priorities.

Bonus Points

  • Some experience working with Google Firebase.
  • You have used FlutterFlow and are familiar with our features.
  • Experience with mobile app development.

Benefits

  • Remote first team
  • Generous salary and equity package
  • Flexible work hours

About FlutterFlow

FlutterFlow Logo

Low-code app builder

Company Size: 11 - 50 People
Year Founded: 2020
Country: United States

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