https://givechariot.notion.site/Technical-Product-Manager-Chariot-886e74aa2ca74d1aaae369340fde9914?pvs=4
🚀 Chariot is a charitable payments company that’s revolutionizing the philanthropic financial system. We believe more money needs to move to nonprofits faster so we are building tools that activate more philanthropic dollars and transform nonprofit operations to be more efficient.
We are currently backed by YC, Maveron, Spark Capital, SV Angel, and top-tier angel investors like Mike Massaro, Adam Grant, and Angela Duckworth. Our team is made up of passionate and talented individuals with prior work experience at Blackrock, Apple, Bain, Goldman Sachs, Palantir, and Forage (YC21).
🗽 We are fully in-person in New York City, which helps us maintain our extremely collaborative and caring team culture.
The Role
Chariot is looking for our first Product Manager to join our growing team of 12:
- Drive successful integration launches for key nonprofit partners (E.g. American Cancer Society, Susan G. Komen) and fundraising platforms (E.g. GoFundMe)
- Act as the primary point of contact for client-related technical issues, working to resolve them promptly and effectively
- Analyze and optimize DAFpay data for product improvements and roadmapping. Conduct interviews with nonprofits to test assumptions and derive insights
- Engage with DAFpay donors to gather and address feedback to develop and enhance new DAFpay features
- Develop and maintain API documentation and training materials for internal and external use
About You
- 3+ years of experience in customer facing product/engineering role
- High level of organization and experience in project management
- Comfort with SQL, REST APIs, and data analytics.
- Passion for startup culture with a strong ability to take ownership and operate independently
- Communicate opinions clearly and have the ability to cut through noise
- Previous work in fintech, payments, and the nonprofit sector is a plus.
- Technical background, with a close attention to detail