What we do
We’re fixing one of the most broken and costly pieces of the US healthcare system: medical billing.
Today, healthcare providers spend over $250B each year on administrative overhead just to get paid by insurance. Medical billing is expensive because it’s nuanced and hard - maybe ~100x harder than credit card payment processing - and because it’s traditionally done by armies of humans who track and manage complex rules and processes specific to individual insurance companies with little or no supporting software.
We’re rethinking medical billing from the ground up, using data science and machine learning to automate much of this complexity, so healthcare providers can get paid dramatically more easily and inexpensively.
We recently finished the Y Combinator W20 batch and have since been funded by an incredible group of funds + angel investors. We have more customers begging to use our product than we have bandwidth to serve, which is why we need you to help us scale!
Our Values
We spend at least as much time with our coworkers as we do with our closest friends + family - if we intend to do the most important + challenging work of our lives, it’s important that these folks energize us, support us, inspire us, and push us to our best work. This is what you can expect of your teammates at Candid:
- Persistence + ownership of outcomes. We wear many hats and aren’t afraid to run through walls to solve hard problems.
- A growth mindset. We push ourselves to learn new things and embrace challenges, even if it means that we sometimes fail. We value and react quickly to constructive feedback.
- Prioritization of mental + physical health. We work really hard, but this is a marathon, not a sprint. When we’re in the office, we home-cook healthy meals for lunch. When we’re sheltering at home, we check in on each others’ sleep + exercise at each daily standup. We’re not shy about talking about our feelings and emotional wellbeing during 1:1s.
- Embracing diversity. We build better products, have a better chance of fixing broken parts of the US healthcare system, and enjoy our work more when we bring more perspectives to the table. We’re excited to work with folks from underrepresented backgrounds and who otherwise look or think differently than we do.
What you’ll be doing
- You’ll interact closely with our current + prospective customers, developing intuition around their biggest pain points and thinking of creative ways to address them.
- You’ll own significant business outcomes and be responsible for driving key metrics for the company.
- You’ll play a critical role in shaping our company culture and help make this the best place we’ve ever worked.
Who you are
- You take pride in your craft and enjoy maintaining a high quality bar, but also believe that “done is better than perfect” and have good intuition around which corners are okay to cut and which aren’t.
- You enjoy identifying problems and designing product features to address them, and aren’t shy about rolling up your sleeves and getting the work done in the meantime.
- You have experience in revenue cycle management.
- You have a track record of scaling processes and operations.
- You’re a clear and concise communicator; you enjoy the challenge of explaining complicated ideas in simple terms, both in-person and in writing.
Candid Health
