Startup Operations & Business Development, Ecosystem Growth

As a member of the Strategy & Operations team, you’ll have an outsized impact on the entire organization by working on key initiatives across multiple areas, including analytics, project management, business development, process improvement, systems, and special projects. In this role, you will work closely with Protocol Labs’ leadership to structure and solve complex problems, then drive solutions forward across the organization.

Tasked with helping our disruptive open source projects solve some of their most critical problems, you will work with Project Leads, Product Managers, Engineers, and more to break down complex situations and co-create actionable solutions both within and across Protocol Labs's projects.

Strategy & Operations at Protocol Labs

This isn’t an ordinary Operations position. We are a distributed organization of over 120 collaborators (worldwide), split across 15 countries and with no regular offices -- so we have some unique needs.  Our team is responsible for supporting our Projects through problem solving, from data analysis and market segmentation to connecting them with industry experts, as well as establishing company-wide processes and tools that enable a unique global culture of innovation, collaboration, and performance. As an early member of our Strategy & Operations team, you will provide our organization with the versatility and creative thinking it needs to accelerate reaching our Projects’ goals.

In Strategy & Operations at Protocol Labs, you will…

• Identify, scope, and prioritize key challenges faced by Protocol Labs leadership and teams.
• Conduct internal and external research to understand best practices across web2 and web3 organizations, then synthesize and share learnings.
• Apply first principles thinking to create solutions and playbooks for key challenges, including process improvement, decision support, ecosystem growth, org structure and governance, and more. 
• Drive and track the execution of key initiatives and special projects, individually or by managing a team.
• Partner with leadership and analytics team to implement dashboards, reporting, systems, and tooling to enhance Protocol Labs operations and effectiveness.

You may be a fit for this role if you...

• Have 6-10 years of experience in product management, business operations & strategy, or management consulting
• You get a kick out of aligning first principle thinking and data insights to achieve great results
• Handle both complexity and ambiguity well
• Familiarity and passion for open source, and distributed computing
• Have experience running your own startup or high-growth organization, or have experience in management consulting or corporate strategy 
• Pride yourself in being a self-starter, thriving even without much direction
• Deep experience coordinating work across teams with different goals
• A rigorous, process-driven work style backed by an ability to communicate effectively
• Strong analytical, problem solving and interpersonal skills

Bonus points:

• Experience with open source communities / projects
• Experience with distributed orgs
• Background in software engineering

What’s it like to work at Protocol Labs?

Protocol Labs mission is to improve humanity’s most important technology, the Internet. We build protocols, systems, and tools to improve how it works. Today, we are focused on how we store, locate, and move information. Our projects include IPFS, Filecoin, libp2p, and more.

As a distributed team, we hire anywhere in the world, and at various levels of experience (entry, senior, staff). We look for people with unique perspectives and diverse backgrounds.

We have a great benefits package, including parental leave, contributions to your retirement, competitive pay, and unlimited time off. For U.S.-based employees, we also provide platinum-level health, dental, and vision coverage for you and your family.