Product Designer

📬 About Stable

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Our mission is to make it simple to headquarter any business on the internet. Today, we provide companies with a business address and a dashboard to manage their physical mail online. Over 4000+ companies like Gitlab, Glassdoor, and Indiegogo use Stable to automate their mailroom and act as their permanent business address with the IRS, state, and vendors.

The rules that regulate US entities were written in the 1800s. Stable abstracts these antiquated requirements with tools that empower modern companies to move forward faster.

These rules don't make sense for the way we work today — work takes place in the cloud and businesses are no longer tied to physical proximity or geography.‍

We’re on a mission to fix the broken system of entity management. Starting with business addresses and mail, we’re abstracting the complex, archaic systems that make company-building painful and turning them into delightful experiences — so that modern businesses have the tools they need to move forward faster.

We're backed by leading Silicon Valley investors like Y Combinator, Craft Ventures, Shakti, Hustle Fund, and founders from companies like Lattice, Apartment List, and FlexJobs.

Our business is at an inflection point. We’re growing quickly with a product people love and we’ve proven we can service companies of all stages and industries — from early-stage startups to mid-market companies in industries like technology, logistics, and property management.‍

This is an opportunity to join an early-stage startup as one of the first employees and have work that directly impacts the future of how companies are built.

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👩‍💻👨‍💻 Role

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You will meet, learn from, and become an expert on our customers so you can create solutions that solve their problems.

As the second design hire reporting into the Founding Designer, you will lay the foundation for a product used by thousands of businesses. You will help establish and maintain strong foundations in product development processes, research practices, design systems, and more. You will design intuitive workflows for our users — CEOs, founders, and operations managers of fast-growing companies all around the world. Many of our customers describe our product as “magical and easy-to-use”, and want you to help us scale without losing that magic. 

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Some of the areas of focus we hope will excite you as much as us:

• Refine user experiences end-to-end — We’ll look to you to generate novel experiences that help customers meet their goals, while also continuing to iterate on and refine existing workflows.
• Be a product leader — Provide product insights to directly influence our roadmap and help determine what we should build next.
• Wear many hats — No task is too small for you and you’re eager to support the team in any way you can. From brand, to sales collateral, to graphics, you’re here to elevate design in its entirety.
• Channel user-centricity — Help us continue to build thoughtful products that delight our customers. We’re committed to building a human product team that listens deeply to our users.
• Drive creativity — Bring fresh perspectives to a very antiquated industry. You'll have the unique opportunity to challenge and redefine 1800s-era assumptions.
• Grow and scale with us — You’ll build a product eventually used by hundreds of thousands of businesses and eliminate millions of hours of bureaucracy.

This position is great for someone who is excited by all types of design problems and vocal about creating the best experience of users. The ideal person is comfortable with all stages of the design process from research to high-fidelity design — and is excited to bring those skills to an early-stage startup.

😀 What you value

• Be human: Lead with empathy, act with authenticity, and enjoy what you do.
• Stay curious: Invent novel solutions by asking why, listening, and tinkering.
• Act quickly with purpose: Focus on what matters, iteratively improve, and move urgently towards the goal.
• Insist on exceptional outcomes: Strive for excellence and take ownership over the outcomes you deliver.
• Exceed customer expectations: Create delightful experiences with each interaction.

✅ What You'll Do

• Obsess over the customer to design pragmatic and effective solutions to their problems
• Craft delightful customer interactions and journeys
• Conduct research studies and tests to gain valuable insights
• Create design interactions and specifications
• Collaborate with the founders, engineering, and customer teams to improve the user experience
• Help to grow a robust design process to deeply understand user problems and validate product solutions
• Serve as a design generalist to help the business with any and all design needs
• Manage projects, timelines, and stakeholders expectations

✨ Requirements

• Bonus: familiarity with frontend code and component systems
• 4+ year experience in UI / UX or product design at a fast-moving company
• A high degree of autonomy and ownership balanced with a sense of collaboration and accountability
• Comfortable solving ambiguous, complex problems
• Ability to understand and interpret data to enhance user experiences
• Experience with utilizing design methods to generate creative solutions
• Familiarity and comfort with a variety of research practices
• Strong written and verbal communication skills
• A strong understanding and use of visual design (hierarchy, layout, color, typography)
• Experience with Figma preferred (but at the end of the day skills are more important than tools)
• Bonus: experience at a B2B company

🎁 What we offer

• Competitive salary and generous equity 🚀
• Unlimited vacation-time 🏖
• Medical, dental, and vision insurance 🏥
• Home office set-up 🖥
• Work from anywhere within US time zones (GMT-5 to GMT-10) 💻
• Opportunities to shape the future of Stable and grow into leadership roles 💌

📨 Interested in applying?

Join the team (https://app.dover.io/apply/3ef7232b-f2c4-4e1a-bbd3-6f37289831db/2a025307-b361-4c15-ae12-70185b0cf18d/?rs=15190316)