People Ops Manager

About the role

As a dedicated People Ops Manager at Firstbase, you will provide the critical and necessary support to all Firstbase employees, both US-based and international. This is a unique opportunity to execute some of the more traditional HR functions including employee onboarding, benefits administration, and payroll; however, you will be on the frontline of developing the Firstbase culture.

Our ideal candidate has experience executing existing playbook HR processes and developing new playbooks and processes to develop a strong culture in a remote-first, global company environment. You’ll have the opportunity to take ownership of a lot of the People Ops responsibilities, so taking the initiative and ownership of the role will be critical to your success and the success of the company.

What's Firstbase.io

Firstbase is building an all-in-one Company OS to help define how founders across the globe launch, manage, and grow their businesses.

More than ten thousand founders from over a hundred countries have used our incorporation product, Firstbase Start, to launch their startup. For many founders, "firstbase.io" has become what they type into their address bars when they think about incorporating a business.

We are backed by Y Combinator & our team, investors, and advisors include people from Apple, Gusto, Carta, Wise, Plaid, and many other great companies.

Why you should join

Firstbase is much more than just incorporation. Our team is dedicated to building products & solving some of the startups’ hardest problems, with a particular focus in:

• Democratizing access to financial infrastructure
• Automating tasks every founder faces when running a business
• Making tools and resources more accessible to everyone, everywhere
• Building integrated solutions for founders and removing friction
• Delivering opportunities to traditionally overlooked founders and companies
• Democratizing access to knowledge

Join us on a mission to help more companies succeed!

Who are we looking for

We are looking for risk-takers with diverse experience able to provide fearless feedback.

You will have the following duties

• Performance Management: Review and manage our performance review and compensation process through collaboration with key stakeholders; propose improvements and work across departments to roll out changes
• Company Culture: Continue building the company culture by developing effective programs and initiatives that keep our employees engaged, closely knit and motivated, especially in a global remote-first work environment
• Technologies: Manage our key HR platforms, software management and other tools to ensure employees have what they need
• Compliance: Oversee employment, benefits, compliance and payroll
• Benefits: Work with the organization to revamp our benefits package including health insurance, employee stipends and more
• Payroll: Manage and run payroll for our both our US and non-US teams
• Onboarding & Off-boarding: Own and manage our new-hire pre-boarding, onboarding and off-boarding experience, including: background checks, I-9 verification, benefits enrollment, equipment provisioning, etc

You should meet the following requirements

• At least 4-5 years of HR experience, preferably in the tech industry and preferably with both US-based and international teams
• Experience executing payroll
• Excellent verbal and written communication skills with all levels in an organization
• Thrives on building new processes while maintaining strong documentation of existing processes
• Action-oriented with a priority in building a transparent culture

Some perks you might enjoy

• Competitive salary and equity: We lean on some of the best market data to ensure that we offer the most competitive compensation.

• Hybrid work environment: We work both remotely & from our offices in New York City in São Paulo – optimizing for collaboration while providing flexibility to team members.

• 21 days of PTO + birthday off: We offer flexibility to allow people to relax and recharge whenever they need it.

• Build your ideal work setup: We understand that how you work is extremely important, so we provide a stipend to set yourself up for success here at Firstbase.

• Health benefits: Firstbase offers health insurance reimbursements to both US and international employees.

• Learning and development: We provide a stipend together with resources to help people grow and develop in their careers.

• Amazing quarterly bonus: Every team at Firstbase has a bonus structure that usually accounts for 20-25% of OTE.