As a Founding Operations Team Leader at Ciro, you will work closely with the founders to design and build a Philippines team that drives our research and data operations. You will see all parts of the business, shaping Ciro’s culture from the earliest stages, and build core parts of our operation in PH.
Your customers are Ciro’s users: B2B sales teams. Before they call a customer, they must first learn about the business, its people, and products. Ciro’s research team (your team!) performs this work on their behalf, surfacing valuable information so sales teams spend more time talking to customers, not on Google.
Why this matters: Our customers love Ciro. Great prospect research solves one of the hardest challenges every sales leader faces — getting their teams to focus on true sales activities (not admin activities).
You will:
- Hire, train, and promote the PH team to achieve all KPI's, through effective coaching and career progression
- Adopt the mission of the company (helping sales teams build relationships) by working closely with our customers + teams to deliver a world-class product
- Analyze and improve the process through which Ciro obtains business data and serves it to customers
- Play a lead role in defining Ciro’s operations culture as we grow
Sample projects you’ll work on:
- Hire a team of internet researchers alongside our CEO and COO
- Design and implement a workflow for your team to efficiently research valuable business data for our sales team customers
- Develop a workflow to validate the work produced by the research team and implement that data in Ciro’s software application
- Invest and co-create a fun and rewarding culture thesis for our PH-based teammates (both remote and in-person)
Skills we think you need:
- 3+ years of experience leading teams at top-notch, high-growth BPOs and operations teams
- Track record as a significant individual contributor, with a passion for building new things from the ground up
- (Preferred) Experience working with data products
Compensation:
- PHP 80,000 - 140,000 (experience dependent)
Ciro
