Operations Manager

About Haven

Haven is re-imagining the $11 trillion U.S. mortgage industry, with a focus on engaging the 53 million homeowners with a mortgage. The incumbent technologies used by mortgage lenders and servicers are decades old, and the borrowers who are served by them increasingly demand modern digital experiences and frictionless financial products throughout the home journey. Haven’s mission is to deliver them at a transformational scale, and to improve lives in one of the world’s largest asset classes.

The company is well capitalized, backed by top fintech, prop-tech, and mortgage venture funds, and led by seasoned veterans of tech startups and financial marketplaces. Two of the nation’s largest mortgage companies are early customers.

Finance & Operations at Haven

As the first finance & operations hire at Haven, you will have wide ranging responsibilities across our growing business – from establishing our initial corporate operations, to driving revenue and expense reporting, to helping prepare for board updates, to working on special projects with our founders. Reporting to our COO, and working closely with our entire team, you will play a foundational role in how we operate and grow.

Responsibilities

• Prepare of state legal & compliance filings to help Haven expand to new areas
• Oversee company benefits & policies; execute company events to ensure our team stays connected
• Support the onboarding of new hires and ensure their seamless integration into Haven
• Work with our bookkeeping team to drive monthly financial reporting
• Monitor and manage company expenses; help set corporate policies to help Haven scale
• Own billing, reporting, reconciliations, and day-to-day communications with marketplace partners
• Drive special projects related to monetization, customer success, and channel partnerships

Ideal Background

We value doers and builders over strategists. We value people on the team who want to roll up their sleeves to get work done.

• 2-5 years of relevant work experience in a fast-paced, startup environment
• The mindset and skillset to build from 0->1 vs. just optimize existing processes
• Ceaselessly resourceful, with the ability to find creative solutions without a playbook
• Strong sense of judgment in prioritization and working smarter vs. just harder
• Ability to switch context and still deliver on core initiatives

What you can expect

We’re a remote-friendly distributed team that believes in order to succeed we must be greater than the sum of our parts by valuing partnership, creativity, and growth for each other and the people we serve.

• To be successful, we can’t do it alone, so we look to find partners in everything we do
• To drive innovation, we need to be creative, so we look to promote inclusive spaces and maker time
• To enable growth, we need feedback, so we look for input from colleagues, customers, and consumers

Benefits

• Unlimited PTO with 5 weeks minimum
• Comprehensive Health / Dental / Vision
• Meaningful Equity
• Family-Friendly Parental Leave
• WFH Stipend
• Team Events & Offsites

About Us

Here at Haven, our mission is to deliver the technology that makes life simpler for all aspects of homeownership. In order to succeed, we’ve found that we must be greater than the sum of our parts by valuing partnership, creativity, and growth for each other and the people we serve.

In the spirit of this, please always feel free to ask questions, get help from others, and contribute towards a space where you feel that you can be your best self.

Haven is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics.