At Burrow, we design and manufacture elevated home furnishings that offer brilliantly simple solutions. We utilize extensive customer data and research to create the most convenient and comfortable end-to-end experience for our customers – and make delivery, assembly, and reassembly (should you want to move) a snap with our brilliantly designed furniture systems. Our headquarters are in Nomad in New York City, and our flagship store is in Soho.
Summary
Burrow is seeking a Netsuite Administrator to join our team. In this role, you'll report into our Chief Technology Officer and work closely with the operations, engineering and finance teams in the implementation, and ongoing management of enterprise business systems. These systems operate at the center of Burrow, helping parlay orders placed by our customers, across multiple channels, down to all our distribution centers, and finally shipped to their eventual homes.
You will be hands-on in ensuring data integrity across these systems and developing airtight processes across teams, with a primary focus on NetSuite. You will partner and consult with other teams to advise on system best practices that will unlock new capabilities, enable improved workflows, and build a sustainable and scalable systems environment
Day-to-Day Responsibilities
- Responsible for NetSuite ERP administration, configuration, maintenance, change management, and ensuring proper updates to production system.
- Ensure business and functional requirements are properly configured in NetSuite & other applications; maintain up to date knowledge of NetSuite functionality, customization, and integration.
- Maintain the integration of NetSuite with internal and external applications, including EDI, multiple third-party logistics(3PL’s), and the Data warehouse system.
- Work with business partners on all new initiatives gathering needs & requirements, data mapping, business process definition, unit testing, integration testing, UAT, and production cutover.
- Proactively partner with customer experience and operations to analyze and solve reported application issues and provide production support for daily operations.
- Manage your team to help develop reports, workflows, saved searches, and queries in NetSuite to support business requirements.
Job requirements
- 5+ years of experience building and supporting ERP workflows and processes.
- 3+ years of managing an ERP system.
- 2+ years of hands-on NetSuite administration experience preferred
- Demonstrated proficiency in the ERP capabilities including item records, inventory management, customers, suppliers, purchasing, receiving, order management, invoicing, and shipping.
- Experience with application integration for Ecommerce, wholesale, and logistics, this includes EDI, B2B, B2C, 3PL and cloud application integration tools like Celigo.
- Experience with NetSuite Scripts, and/or Celigo is a plus.
You In A Nutshell
- You hold a BA/BS in Computer Science, Engineering, Finance, Accounting, or another relevant degree.
- You enjoy and can work collaboratively with cross-functional stakeholders, effectively prioritizing and communicating on your shared project.
- You have strong problem-solving and troubleshooting skills, you are comfortable parsing through large amounts of data using tools such as excel, and/or SQL to effectively analyze and uncover any issues. You have excellent communication with both technical and non-technical audiences.
Why Burrow?
- A hybrid office policy – office inclusive of snacks, happy hours, and pets!
- Comprehensive health insurance with generous employer contributions
- Paid Time Off including vacation, paid bereavement, and sick leave
- Paid Parental Leave for both parents + flexible return to work program
- Free Burrow sofa (up to $2000 value!) for you + discounts for you and your loved ones
- 401k program and ability to invest in bitcoin with no fee
- Commuter benefits
- Annual professional development programs to promote continued education across the team
Burrow
