For millions of teams working in dozens of industries, day-to-day business gets done on the phone. So why—despite the huge leaps we've taken in design and usability—does most business phone software still look, feel, and act like it was born in the 90s?
OpenPhone is changing that. We're the modern, sophisticated answer to the clunky, outdated phone systems that have been slowing down businesses for years. And after earning 20,000 happy customers and 52M in funding in just four years, it's safe to say we're onto something big.
Our team is curious, ambitious, and dedicated to their crafts. We're a high-trust team with a strong bias for action. Get in touch if you're looking for a place to do your life's work. We'd love to hear from you.
At OpenPhone, our QA team is growing and looking for testers who will play a vital role in ensuring the quality of our upcoming releases. You'll help test and scale a world-class application that's re-imagining the modern-day business phone.
If you're looking for a challenge and want to make a significant impact at a high-growth startup, this is the right opportunity for you.
Here are some things you'll do:
Be a vocal proponent of quality during every phase of the development process
Craft thoughtful, comprehensive test plans that cover all edge cases
Create test cases and test suites that are easy to follow and well structured
Execute tests across multiple platforms, including Web, iOS, Android, macOS, and Windows
Find, isolate, report, and track defects within our bug-tracking tool
Generate test reports and effectively communicate that data to project stakeholders
Triage incoming bugs reported by our customers, identify trends and escalate urgent issues as necessary
Work remotely from anywhere in North America!
About you:
3+ years of QA engineering experience
Passion for user-focused design & high-quality technology
Experience in cross-browser and mobile device testing
Strong analytical and critical thinking, organizational, and time management skills
Highly motivated self-starter who can work well under pressure and with tight deadlines
You value high-quality, clean, intuitive software that “just works”
You pride yourself on being able to break things effortlessly. As if they just break in your presence
You’re able to dig into difficult problems and break them down into easy-to-understand bug reports
You’re comfortable in a fast-paced agile development environment
You’re interested in joining a small but growing QA team where your contributions will have a large impact
Bonus points: Any experience with Chrome DevTools, API testing, Salesforce or Zapier
There's no such thing as a 'perfect' candidate. We're looking for an optimist with grit and determination who is excited to face the challenges of a growing startup. OpenPhone is the type of company where you can grow, and we encourage you to apply to us even if you don't 100% match the exact candidate description.
About OpenPhone
OpenPhone is a new type of business phone. Our mission is to help people communicate better and be more productive.
We’re backed by Y Combinator and the best venture firms, including Slow Ventures, Kindred Ventures, and others. We're serving thousands of businesses around the world and growing quickly. We take great pride in providing an exceptional customer experience, and a product people love. Our customers rated us #1 in all possible categories on G2 Crowd.
We're a distributed team working from San Francisco, Seattle, Ottawa, Moscow, Manila, Phoenix, and Sydney.
We are committed to creating an inclusive workplace that values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
OpenPhone
