https://givechariot.notion.site/Implementation-Engineer-Chariot-87369170b0314097a484e2ded5bfb659?pvs=4
🚀 Chariot is a charitable payments company that’s revolutionizing the philanthropic financial system. We believe more money needs to move to nonprofits faster so we are building tools that activate more philanthropic dollars and transform nonprofit operations to be more efficient.
We are currently backed by YC, Maveron, Spark Capital, SV Angel, and top-tier angel investors like Mike Massaro, Adam Grant, and Angela Duckworth. Our team is made up of passionate and talented individuals with prior work experience at Blackrock, Apple, Bain, Goldman Sachs, Palantir, and Forage (YC21).
🗽 We are fully in-person in New York City, which helps us maintain our extremely collaborative and caring team culture.
The Role
Chariot is looking for an Implementation Engineer to own client-facing work and help automate and streamline onboarding processes:
- Tackle customer requests and custom builds to ensure seamless onboarding and support for our nonprofits, channel partners, DAFs, and donors.
- Automate and streamline currently non-automated work processes to improve efficiency.
- Act as the primary point of contact for client-related technical issues, working to resolve them promptly and effectively.
- Collaborate closely with the product team to develop and enhance new DAFpay features.
- Develop and maintain API documentation and training materials for internal and external use.
About You
- 1+ years of experience in customer facing engineering role
- Be highly proficient working with web technologies including HTML, JS, React, and Vue
- Experience with SQL, REST APIs, and data analytics.
- Strong technical background, with a close attention to detail
- Passion for startup culture with a strong ability to take ownership and operate independently
- First-principled thinker who is able to communicate opinions clearly, and willing to be convinced otherwise through thoughtful discourse
- Previous work in fintech, payments, and the nonprofit sector is a plus.
- Bachelor’s Degree, ideally in a technical field, but we understand great engineers come from all sorts of different backgrounds and also consider relevant work experience.
Chariot
