*Please let us know if you are interested in full-time or part-time and when you would be able to start. Best of luck :)
Company
Dataherald is a Y Combinator backed SaaS start-up which helps companies, no matter how big or small, better leverage the world’s data to create business value. We do this by providing a no-code software to automate the ingestion, transformation, analysis and visualization of data from multiple sources without ever needing to code. Our product manages the data needs end-to-end so that businesses can focus on their goals without worrying about the complexity of large datasets.
Dataherald was launched in 2020 and has grown 10x in the last year. We currently work with leading media publishers like Chicago Tribune, Sacramento Bee etc. and are backed by a mix of Silicon Valley and media institutions such as Y Combinator, Bertelsmann Digital Media Investments (BDMI) and Garage Technology Ventures.
About the role
The Growth and Operations intern will work dynamically with our growth and customer success teams and will play a key role in ensuring Dataherald reaches its goals in both departments. In this role you will:
- Develop and test experiments to boost growth and engagement
- Participate in client interviews, onboardings, and discussions
- Lead communications for new product/data releases
- Iterate on internal processes and establish best practices
- Discover user insights
- Collaborate with teammates to formulate and test hypotheses
- Implement and iterate validated solutions
- Ensure customer success via hands-on training and problem-solving
- Refine and manage client communications
Skill needed to succeed include
- Organization
- Time management
- Self-starter
- Attention to detail
- Desire to be a big part of a small team
- Strategic problem solving
- Extreme empathy
Qualifications
- Either recent graduate or currently enrolled senior in a college/university
- Demonstrated interest in growth and operations at a tech startup
- Strong analytical, decision making & problem solving skills
- Ability to independently work in a fast paced environment
- Excellent written, verbal & interpersonal skills
- Execution oriented mindset - with the humility, drive, and scrappiness to get it done
- Previous experience in a customer facing role is a plus
Why us?
Impact – We will not make you work on tasks which are low priority and meaningless. You will be making a real contribution to our growth from day 1 and the work you do will have clearly visible and quantifiable results.
Learn – This opportunity is like no other when it comes to learning how to grow a start-up from scratch. We have a trial-and-learn mindset when it comes to growth and are doing many things in parallel without the fear of failing. So roll-up our sleeves and get in the action!
Flexibility – We are a highly distributed company and believe in asynchronous work rather than long monotonous meetings. You get to work from wherever you want and choose your own timings which make you comfortable.
Fun – There is one thing we take extremely seriously at work and it is having fun while working. Because why else would someone work at a startup? 😜
You're going to have a blast, our team is the absolute best!!
Dataherald
