Founding Product Manager

What we do

We’re fixing one of the most broken and costly pieces of the US healthcare system: medical billing.

Today, healthcare providers spend over $250B each year on administrative overhead just to get paid by insurance. Medical billing is expensive because it’s nuanced and hard - maybe ~100x harder than credit card payment processing - and because it’s traditionally done by armies of humans who track and manage complex rules and processes specific to individual insurance companies with little or no supporting software.

We’re rethinking medical billing from the ground up, building software backed by best-in-class data science (and, soon, a dash of machine learning) to automate much of this complexity so healthcare providers can get paid dramatically more easily and inexpensively.

We were in the Y Combinator W20 batch and have since been well funded by a world-class group of funds (8VC, First Round Capital, BoxGroup) + angel investors. We're now helping our customers -- >10x more than we had back in YC -- treat opioid addiction, provide holistic care for women (Tia), provide equitable access to birth control (The Pill Club), lose weight, increase access to mental health care, and much more. This is such important and gratifying work; we can't wait for you to join our team and help support some of the most important innovation happening in healthcare today!

Our Values

We spend at least as much time with our coworkers as we do with our closest friends + family - if we intend to do the most important + challenging work of our lives, it’s important that these folks energize us, support us, inspire us, and push us to do our best work. This is what you can expect of your teammates at Candid:

• Persistence + ownership of outcomes. We wear many hats and aren’t afraid to run through walls to solve hard problems.
• Personal + professional growth. We push ourselves to learn new things and embrace challenges, even if it means that we sometimes fail. We value and react quickly to constructive feedback.
• Prioritization of mental + physical health. We work really hard, but this is a marathon, not a sprint. When we’re in the office, we home-cook healthy meals for lunch. When we’re sheltering at home, we check in on each others’ sleep + exercise at each daily standup. We’re not shy about talking about our feelings and emotional wellbeing during 1:1s.
• Embracing diversity. We build better products, have a better chance of fixing broken parts of the US healthcare system, and enjoy our work more when we bring more perspectives to the table. We’re excited to work with folks from underrepresented backgrounds and who otherwise look or think differently than we do.

What You’ll Be Doing

• You’ll be building and executing the product vision
• You’ll be thinking about the macro-structure of the business and the product to identify gaps and generate new ideas
• You’ll be held accountable for business goals
• You’ll be creating rigorous reporting dashboards for visibility and accountability
• You’ll be spending time with customers to capturing signal from the field to understand, communicate, and prioritize user needs
• You’ll be responsible for communication about new feature customer rollouts
• You’ll be building out a system for strong project management practices

Who You Are

• You have 5+ years of experience as a product manager
• You have experience building data-intensive products and applications 
• You ground your thinking in unit economics of the business
• You are incredibly data driven -You are low ego and high output
• You are outcome oriented, are an effective collaborator, and you bias towards action
• You have owned products in healthcare or medical billing
• You know how to code or can read code 
• You may have previously worked in engineer, support, operations, or other teams

If you are a resident of Colorado, Connecticut, or New York, please request compensation and benefits information by emailing careers [at] joincandidhealth [dot] com.