Founding Generalist

About Confido:

Confido is a next-generation financial automation and intelligence platform that helps fast-growing CPG brands operate and scale more efficiently. Despite advances in technology, the tools to run and grow a business in retail haven’t changed, leaving brands bogged down in manual, repetitive work. 

Confido is reimaging these workflows, starting by helping brands track, account for, forecast, and optimize the up to 40% of revenue that is spent on retailer and distributor allowances, fines, promotions, and ads - helping brands become more profitable, eliminate dozens of hours of manual work, and unlock insights to GTM more efficiently. Today, we work with over a dozen fast-growing brands across categories and have raised $2.6M.

Are you interested in reimagining the software that powers $3T of annual sales?

The Role:

We’re hiring a founding generalist to own customer success, onboarding, and assist with GTM. The role will be based in NY, and we will gladly help you relocate if needed. Compensation for the role will range between $110,000 and $140,000 + Benefits + Meaningful Equity (.6% - 1%). 

Responsibilities:

• Manage customer success and onboarding 

• Train customers on how to use the product and document best practices

• Develop custom reports and dashboards for enterprise clients 

Qualifications:

• 2+ years of experience in investment banking, consulting, customer success, or operating experience within a high-growth CPG brand 

• Excellent verbal and written communication

• Highly detail-oriented

• Basic SQL knowledge or a willingness to learn