At Kyber, we’re building the first Generative AI automation platform for the Insurance Industry.
Did you know that close to 70% of the insurance premium that you pay just goes into servicing that policy? That’s right, over two-thirds of your premium payment isn’t even used to cover losses. It’s no wonder Americans only buy insurance if they have to.
Our mission is to drive 100x operational efficiencies through the Insurance Industry. In doing so, we believe we can return insurance back to its core purpose - acting as a safety net in times of need.
Our first set of features streamline member support workflows:
- Kyber’s Support Co-pilot helps support agents reach resolution steps faster.
- Kyber’s Summarization Feature allows customers to understand and triage support transcripts ~5x faster.
- Kyber’s Voice Agent allows end consumers to get immediate help to simple policy questions without being transferred around or having to dig through IVR trees.
We are small, passionate team backed by top VCs
Arvind Sontha signed full-time with Google at 19 and was previously an ML Tech Lead for Google Search’s User Modeling Platform. Sav Gadoo was previously the Director of Product for Ladder Life and Next Insurance.
Kyber is backed by Y Combinator (Airbnb, Stripe, Dropbox) and a number of other top Silicon Valley VCs and angels.
We are looking for a Founding Engineer to join us in-person in New York to build the automation platform of the future.
Responsibilities
A sample of things you might work on:
- Designing and developing a core API-drive platform to power insurance customers service use cases.
- Novel techniques for organizing and retrieving information.
- Build LLM observability and analytics to refine quality.
- Training and fine-tuning LLMs on top of Insurance Industry corpora.
- Collaborating with enterprise customers to understand their pain points and how we can apply AI to streamline their policy servicing workflows.
What we're looking for in you
- You believe that building things that solve customer problems comes first.
- You have proven experience in building complex full-stack applications.
- You are fluent in one or more frontend and backend technologies (pref: JS & Python).
- Relentlessly resourceful and ready to tackle new challenges as they arise.
Benefits
- Competitive salary
- Generous stock package
- 100% employer-covered medical, dental, and vision for you and any dependents
Apply today
As the first engineering hire, you'll have a chance to shape the direction of our product and make a significant impact on the future of the Insurance Industry.
If you are passionate about building great software and want to play a part in transforming the insurance industry with cutting edge AI, we want to hear from you.