Are you motivated by transforming an industry and shaping the way people work?
Do you want to build and scale a team that delivers solutions for a global customer base?
As the leader of the Solutions team, you’ll work alongside Customers to configure PolicyFly for their businesses while building out a world class team of engineers and account managers.
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We are PolicyFly - think of our platform as a framework of tools and components to build and automate products for insurance companies.
As an example, we transformed a London-based Insurer that had a consistent 8-week backlog of manual paperwork into a real-time automated system.
“Yeah, but Insurance is f*cking boring.” You might have already thrown up in your mouth a little — we get it.
Not many people actually get into the Insurance industry by choice, but what drew us to this industry was how big the challenges are and the outdated technology and solutions. Without exaggeration, this massive industry is reliant on technology that is 20+ years past its expiration date.
This legacy tech is not capable of processing and storing the crazy amount of data that these companies need to succeed in the future, and the majority of workers in insurance spend most of their time on manual, repetitive tasks.
This is a $1T industry in the U.S. alone, responsible for over 5% of the US GDP, and the tech is so wildly outdated, it’s scary. It’s the foundation that enables entrepreneurs to take risks, for companies to expand and for families to protect their livelihoods. Insurance is the vehicle that minimizes suffering and maximizes growth. And yet, the disruptions it so desperately requires haven't happened. Yet.
It may sound daunting, but this is the kind of challenge and the kind of scale that motivates us at PolicyFly. We are looking for engineers that are similarly fired-up by working on big challenges and want to join us building a solution that has a massive impact on our customers’ business and the industry as a whole.
Roles and Responsibilities
- Reports to the Director of Engineering
- Lead and grow an Engineering team focused on: new and existing customer integrations, new customer onboarding activities, ongoing technical support and issue troubleshooting, developing tools and automation
- Responsible for the management and growth of Solutions Engineers
- Comfortable working remotely, overlapping EST +/- 6 hours
Qualities We’re Looking For
- Demonstrated customer-facing Enterprise or B2B experience
- Obsession with customer success and taking great pride in your work
- Deep customer empathy, curiosity, passion, integrity, and drive
- Excellent communication skills, written and verbal
- Previous experience as a Technical Lead or Engineering Manager
- Previous experience in one of the following roles, or similar: Full-stack Engineer, Solutions Engineer, Solutions Architect
Qualifications
- 3 - 5 years of Javascript experience (Vue.js, React, or similar)
- 3 - 5 years of Python experience, Golang experience is a plus
- Strong working knowledge of: Linux, Docker, Google Cloud Platform (GCP); PostgreSQL or MySQL, BigQuery; microservice architectures and distributed systems
- Strong demonstrated experience in: API integrations, developing tools, and automation; defining team metrics, SLAs, and processes; composing written documentation and software requirements
PolicyFly
