Director of Recruiting Operations

About Daybreak

Daybreak Health is creating a world where every young person can access—and benefit from—mental health support. We provide 1:1 evidence-based virtual therapy with licensed clinicians to kids ages 10-19. We do this primarily by partnering with school districts to provide free, accessible mental health care to all kids.

We’re a YC-backed company that raised its Seed from Maven Ventures and Series A from Lightspeed Ventures (a Top 10 VC). We’ve had tremendous success in the past 2 years and are growing quickly. We’re hiring for critical roles to continue our acceleration and national expansion.

As a team, we are all aligned with our North Star mission. We collaborate and execute incredibly well by doing more with less (we value efficiency and output over hours worked!) and we communicate clearly using writing (vs. unnecessary meetings). We are fully remote with team members across the country and will stay that way. We value mental health: the willingness to be vulnerable is a requirement to join Daybreak. We have regular mental health days (at least once per quarter!). Last but not least, we value fun and hold regular virtual and in-person activities.

Overview

Here at Daybreak, we are extraordinarily passionate about our mission and ensuring that we deliver the highest quality of care to kids. We hire top-notch clinicians and are laser-focused on DEIB. This allows us to to match kids with therapists who they can relate to and drive positive outcomes. The Director of Recruiting Operations is absolutely central to Daybreak’s ability to attract incredible clinicians to serve and make a difference in the lives of adolescents.

Daybreak is hiring a Director of Recruiting Operations to scale our internal recruiting processes as we rapidly grow and enter into new state markets. Collaborating closely with the Clinical Operations and Sales team, the Director will set clinician hiring targets and own performance tracking as well as overall management of the recruitment operations. This means managing and developing a dream team of recruiters while also building out a sustainable and adaptable recruiting strategy.

Responsibilities

• Develop a strategic roadmap that optimizes different growth channels across existing and new state markets to ensure that clinician capacity goals related to hiring are met
• Build repeatable recruiting processes that are scaleable as the team and hiring targets grows
• Spearhead creative new recruiting experiments while managing team’s ongoing recruitment efforts
• Evaluate the effectiveness of different recruiting outputs; identifying successful initiatives for replication as well inefficient efforts to be thwarted
• Own recruiting function’s key results (KRs) and report out weekly on key performance indicators (KPIs)
• Build dashboards to monitor daily recruiting funnel stages throughput and tracking towards quarterly goals
• Identify areas for internal process improvement, opportunities to increase recruiting efficiency and levers to increase candidate conversion
• Manage a team of recruiters and provide feedback that is primarily data driven that also incorporates qualitative feedback

You will love this job if:

• You enjoy all things data! From building dashboards, to manipulating datasets into digestible trends, you have a data centric approach to creating processes and driving strategy.
• You love to learn and continually experiment! You are able to develop a recruiting secret sauce and then recreate it. Equally important though, you are not afraid cut bait if something isn’t working.
• You are excited to work at a high growth, fast-paced company and not afraid to roll up your sleeves!

Qualifications

• 5+ years in recruiting operations management
• Proven track record of launching recruiting programs for different markets
• Experience building out new teams and managing recruiters
• Proficient in modeling and creating dashboards that allows for decision making and performance management
• Ability to marry quantitative data with qualitative feedback to streamline and roll out new processes
• Strong cross-functional and interpersonal skills with overall ability to quickly build rapport with internal and external stakeholders

What we offer:

• Casual, challenging, and engaging startup environment with an outstanding mission driven team atmosphere
• Competitive compensation
• Comprehensive benefits package, including medical, dental, vision coverage
• Stock options
• Unlimited PTO policy
• Remote work: work wherever, forever