Customer Success Associate
Date Posted
02 Aug, 2023
Work Location
Salary Offered
$40000 — $50000 yearly
Job Type
Experience Required
1+ years
Remote Work
Not Allowed
Stock Options
No
Vacancies
1 available
Date Posted
02 Aug, 2023
Work Location
Salary Offered
$40000 — $50000 yearly
Job Type
Experience Required
1+ years
Remote Work
Not Allowed
Stock Options
No
Vacancies
1 available
About Us
Encord is building a comprehensive training data solution for computer vision AI applications. Our mission is to enable companies to unlock the power of AI while retaining 100% control of their data. In 2021, we raised $20M from top investors including CRV, Y Combinator Continuity, the Harvard Management Company, top industry executives, and other leading Bay Area investors.
Started by ex-computer scientists, physicists, and quants, we felt first hand how the lack of tools to prepare quality training data was impeding the progress of building practical AI. AI feels to us like what the early days of computing or the internet must have felt like, where the potential of the technology is clear, but the tools and processes surrounding it are terrible. We have devised a unique methodology for automating the tasks related to preparing quality training data, in effect turning the training data problem into a data science problem.
The Role This is a unique opportunity for an ambitious, multi-talented individual to help build our Customer Success function and have a massive impact on a high growth business. As a Customer Success Associate, you will be working with our customers on building world-leading AI applications across a broad set of verticals including retail, insurance, healthcare. You will also work closely alongside the wider Growth and Engineering teams as well as the co-founders to shape Encord's direction and help us manage our rapidly expanding customer base. The ideal candidate is a superstar who is willing to work hard, roll up their sleeves and take responsibility for managing innovative companies adopting computer vision technologies. You will be in for a fun ride!
Responsibilities
About you
What We Offer
Encord offers a unique opportunity to be part of a startup with a clear mission and vision. You will get to explore and build services that enterprise AI companies use across many different industry verticals such as healthcare, surveillance, retail, and agriculture.
Our work is at the cutting edge of computer vision and deep learning, which also includes working on solving unsolved problems within those fields. We offer competitive compensation.
BEAMSTART is a global entrepreneurship community, serving as a catalyst for innovation and collaboration. With a mission to empower entrepreneurs, we offer exclusive deals with savings totaling over $1,000,000, curated news, events, and a vast investor database. Through our portal, we aim to foster a supportive ecosystem where like-minded individuals can connect and create opportunities for growth and success.
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