Content Designer

Job Description

Want to challenge yourself at a high-growth startup and make a difference to people's lives? Join as our UX Writer. We've already helped thousands of people with our innovative and accessible digital therapeutic products — now we're looking for a UX Writer to join us in our next stage of growth.

Why we exist

We're on a mission to unlock the full potential of the mind to improve our health and lives.

The control centre of the body, your mind influences everything from temperature regulation to pain perception and emotional control, yet it's often overlooked by the healthcare system. We're going to change that.

At Mindset Health, we're building hypnosis-based digital therapeutics (therapy apps) to help a billion people improve their health with their minds. Many misconceptions surround hypnosis, but there's extensive and robust evidence showing it's a powerful but underused therapeutic tool [1].

Think guided meditation, but developed by doctors and focused on health outcomes.

In less than a few years, we've already helped 100,000+ people with Irritable Bowel Syndrome (with our first single condition product, Nerva), have a team of less than 30 people and backed by world-leading investors, including Y Combinator, James Beshara, Fifty Years and Giant Leap.

Now we're building out our team of Australia's best to help millions of people, and we're looking for our first dedicated in-app UX Writer.

You’ll be part of a team of developers, designers, marketers and product experts that are creating the world’s best hypnotherapy experiences. We’re deeply focused on continually improving our app experience to encourage and empower our users to reach their health goals.

What you'll be doing

• Applying user-centered design principles to develop highly personalised content that keeps users motivated for more.
• Mastering the UI copy experience of our users to create frictionless and inspiring interactions.
• Looking beyond copy moments, to create and improve entire flows, from the moment a user first opens the app, to the program emails they receive, and the micro-interactions they have with us in-app every day.
• Working with external researchers to create high-quality, long-form in-app education.
• Developing repeatable processes, workflows and copy templates that can be utilised across products.
• Auditing existing user flows and making recommendations for improvements.
• Thinking outside the box on how we can continue to lead and learn in the digital therapeutic space.
• Consulting with marketing team on a frictionless flow from acquisition, through to onboarding and use.

What we're looking for

• An honest desire to change the lives of millions!
• A passion for psychology and a natural curiosity to discover what influences user behaviour.
• A love of both micro and long-form copy. Our apps are content rich and there is a lot of diverse copy to get your hands on including program emails, SMS notifications, UI copy, and long-form psycho-education.
• An openness to iteration, feedback, and experimenting as a means of learning.
• The ability to take a project and run with it from conception to delivery.
• A flair for words: You are a stickler for brand voice and style consistency.
• Excellent attention to detail: You cringe at typos in books and can spot a misplaced apostrophe from a mile away.
• You can prioritise ruthlessly and know when to focus on what matters the most.
• A desire to learn! There are opportunities to work with our Scientific Advisory Board to develop hypnotherapy scripts.
• The ability to take complex health information and translate it into engaging and easily digestible content.

Why join Mindset Health?

• You'll be joining at the ground floor at one of the fastest-growing startups in the country just before our next phase of significant growth
• An opportunity to play a major role in our growth as we scale from 25 people to 60+ in the next year
• Have a meaningful impact helping thousands (and soon to be millions) of people lead healthier lives every day
• Learn with a talented and diverse team coming from Y Combinator, Atlassian, Culture Amp, King Digital (Candy Crush), MYOB, Brosa, and more
• Flexible hours and WFH options
• Competitive salary with a share in the company (equity stock options)

We also want to explicitly encourage women, POC, LGBTQ+, and diverse applicants of all backgrounds to apply. Our products are meant for everyone, so everyone should be represented in the people that make it.

We're growing fast and excited about building a world-class team. If this sounds like the role for you, apply to join us below.