We are currently seeking a dedicated care coordinator to join our team. The ideal candidate should be able to work independently, be proactive, and possess experience with healthcare workflows, patient interaction, and some basic interest of medicine. In this role, you will be responsible for making sure gaps in our patient's journeys are filled, whether is is relaying information to a patients provider, filling out paperwork on behalf of a patient, and assisting patients with any issues/concerns they may have.
Responsibilities:
- Collaborate with the clinical team to create optimal patient flows
- Help write clear guidelines on said workflows as they develop
- File and contact patients as necessary or on demand to assist with appointments, paperwork, and administrative tasks
- Act as patient support resource, often times being the first line of contact
- Participate in weekly/monthly clinical meetings
Requirements:
- Experience in healthcare settings and clinical workflows
- Experience with customer support
- Strong ability to work independently and communicate well, especially with the clinical team which is comprised of physicians and nurses
- Familiarity/interest in medicine and healthcare
- Willingness to work full time
- Ability to work in a fast-paced, dynamic environment with changing priorities and tight deadlines
- Demonstrated commitment to continuous learning and professional development.
This is a fully remote position, and the candidate must have a reliable internet connection and be able to work effectively from home or a remote location. If you are a passionate about Care Coordination with the required experience and qualifications, we welcome you to apply.
Alfie
